Public comfort with AI in health care falls, Ohio State survey finds

Ravi Tripathi, MD:
A couple deep breaths back here for me.

Jessi Turnure:
In his 30s, Seth Miller admittedly did not know much about his health. Then he needed shoulder surgery.

[Text on screen: Seth Miller
Artificial intelligence user]

Seth Miller:
I had a torn labrum that was pretty bad. It's been torn for 10 years.

Jessi Turnure:
To keep up with the doctor appointments, physical therapy exercises and lab results that followed, Miller leaned on what he did know: artificial intelligence.

Seth Miller:
Using AI to connect a bunch of different data sources.

Jessi Turnure:
As an app developer, the 33-year-old used AI to create his own system to track his health data and develop a daily agenda based on recommendations from his care team.

Seth Miller:
Use it as an understanding tool instead of a total problem solver.

Jessi Turnure:
That's how patients should incorporate AI into the exam room, according to Dr. Ravi Tripathi, the Chief Health Informatics Officer at the Ohio State University Wexner Medical Center.

[Text on screen: Ravi Tripathi, MD
The Ohio State University Wexner Medical Center]

Ravi Tripathi, MD:
To use artificial intelligence as another tool is going to make us stronger.

[Text on screen: 
Source: The Ohio State University Wexner Medical Center
51% use AI to make important health decisions without consulting their doctor]

Jessi Turnure:
But a new Ohio State survey shows half of Americans use AI to make important health decisions without consulting their doctor.

Ravi Tripathi, MD:
The artificial intelligence doesn't understand your story.

[Text on screen: 
Source: The Ohio State University Wexner Medical Center
40% are comfortable using AI in their health care]

Jessi Turnure:
The same survey finds fewer Americans are comfortable using AI in their healthcare today than they were in a similar 2024 survey.

Ravi Tripathi, MD:
It's showing that they are not following it blindly.

Jessi Turnure:
Dr. Tripathi recommends patients ask AI detailed questions using their health data and present the results to their doctor for the diagnosis.

Ravi Tripathi, MD:
You need to understand the entire story before you can provide a true medical recommendation.

Jessi Turnure:
Empowering patients like Miller to know their bodies better, which can lead to better personalized care. At the Ohio State University Wexner Medical Center, I'm Jessi Turnure.