Updated: April 28, 2023

Thank you for visiting The Ohio State University Wexner Medical Center’s website and/or Ohio State MyHealth mobile app. By using this website and/or mobile app, you agree to abide by these Terms and Conditions of Use. 

Medical Disclaimer: In case of a medical emergency, please call 911. Our website and mobile app are not designed to facilitate medical emergencies.  

Purpose: The information contained in this website and mobile app is provided as a public service by The Ohio State University Wexner Medical Center. It is posted for informational and educational purposes only. No information on this site or mobile app should be used as personal medical advice, diagnosis or treatment. Because each person's health needs are different, a health care provider should be consulted before acting on any information provided in this site or mobile app. Although every effort is made to ensure that this material is accurate and up-to-date, it is provided for the convenience of the user and should not be considered definitive, nor should any content be construed as provision of nursing or professional health care advice. To schedule an appointment with a health care provider, please call 614-293-5123. 

By using this site and/or mobile app, you agree to use it in accordance with these Terms and Conditions of Use. These Terms and Conditions of Use may change without notice and such modifications shall be effective immediately upon posting the modified terms and conditions on The Ohio State University Wexner Medical Center’s website. Your access or use of the website or mobile app constitutes your acceptance of the agreement as it appears at the time of your access or use. You agree to use this site or mobile app appropriately and as it is intended.

Governing Law: In any claim or dispute relating to this website and/or mobile app or any use or reliance on this website and/or mobile app shall be construed in accordance with the laws of the State of Ohio, exclusive of any choice of law or conflict of law provision.

Prohibited Activities: You may not transmit any information or message that contains unlawful, threatening, fraudulent, libelous, defamatory, obscene or abusive information or language. This website or mobile app may not be used for any illegal or unethical activities. You may not transmit spam, copyrighted materials or other confidential information. Hacking, attempted access or other forms of inappropriate use or access or attempted access to unauthorized areas or information on this site and/or mobile app will lead to termination of use and potential legal prosecution. 

Indemnity: By using this website and/or mobile app, you agree to indemnify and hold The Ohio State University and The Ohio State University Wexner Medical Center, and all of their trustees, officers, employees, agents, predecessors, successors, assigns, attorneys and representatives, harmless from any loss, liability, claim or demand, including reasonable attorney’s fees, due to or arising out of your use and/or breach of the Terms and Conditions of Use of this website and/or mobile app. 

Children: This website and/or mobile app is only for use by individuals 13 years of age or older. The Ohio State University Wexner Medical Center does not knowingly or intentionally collect personal information from children under age 12. By using this website and agreeing to these Terms and Conditions, you warrant and represent that you are at least 13 years of age.

Code of Conduct: We invite comments on this site and mobile app because we believe that open conversation must occur to shape the future of medicine and improve peoples’ lives. We encourage open, honest and authentic conversation. Please use your real name and email address. We do not typically share individual user information with third parties; however, we will disclose user information as required by law or in circumstances where we believe the comments indicate a situation that could be illegal, harmful or dangerous to people or property. 

Use of Data:  Like most companies, The Ohio State University Wexner Medical Center uses cookies (and similar technologies) on our website and mobile app to facilitate and improve your digital experience. Cookies are small pieces of information that are stored to your device when you visit our website or webpages within our mobile app. Data collected during use of the mobile application is stored within the application. The data collected either through cookies and/or the mobile application includes but is not limited to logging information regarding the characteristics or usage of your device, system and application software, user location data, your preferences and search queries. Collecting this data also enables us to better support the product and optimize personalized content, Cookies may also be used to make advertising messages more relevant to you.

Ohio State MyHealth may interact with your sensitive data to provide certain features, such as video visits or mobile appointment check-in. The first time you try to use any of these features, we will ask for your consent within the app and will only allow you to use a feature if you give consent. You do not have to provide consent if you do not want to allow Ohio State MyHealth to interact with your data as requested. Ohio State MyHealth is developed by Epic Systems Corporation; please refer to Epic’s Mobile Application Privacy Policy for Patients for more detailed information about the limited ways they may interact with your information to make your use of Ohio State MyHealth possible. 

Ohio State MyHealth may offer location-based check-in for in-person appointments or allow you to find healthcare providers near you. The first time you try to use any features that use your location, we will ask for your consent within the app and will only access your location if you give consent. You do not have to provide consent if you do not want to allow Ohio State MyHealth to use your location. We do not store your location data.  

Copyrights and Trademarks: The Ohio State University Wexner Medical Center name, logo and all related identifying trademarks and/or service marks displayed on this site and/or mobile app are protected by U.S. copyright laws and use of such names, logos and identifying trademarks and service marks are strictly prohibited. Some content on this site is adapted from the National Library of Medicine’s Medline Plus database, which is not copyrighted under U.S. law. All other content is copyrighted by The Ohio State University Wexner Medical Center. All rights reserved. This material may not be reproduced, displayed, modified or distributed without the express prior written permission of the copyright holder.  For permission, contact webmaster@osumc.edu. 

Disclaimer: THIS WEBSITE AND MOBILE APP AND ALL CONTENT OF THE WEBSITE AND MOBILE APP ARE PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT.  Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the foregoing disclaimer may not apply to you.

Limitations of Liability: Your use of this website and/or mobile app is at your own risk. The Ohio State University Wexner Medical Center is not liable for any direct, indirect, consequential, special, exemplary, punitive or other monetary damages, fees, fines and penalties, or liabilities arising from this site and/or mobile app or your use of materials posted on this site and/or mobile app. 
Links (Inbound): No links may be added to our site or mobile app without our prior approval. 

Links (External): The Ohio State University Wexner Medical Center may include links to sites that are not part of The Ohio State University Wexner Medical Center as a convenience or as general information. The Ohio State University Wexner Medical Center does not endorse and has not verified the accuracy of the information on these sites. The Ohio State University Wexner Medical Center is not responsible for the privacy practices or the content of any third party site. 

Using and Sharing Your Information: On our website and mobile app, we may collect phone numbers, email addresses and postal mail addresses so that we can supply requested and relevant information back to you. The Ohio State University Wexner Medical Center will only send or serve health information, product or service communications to individuals who have opted to subscribe and have provided us their email address. We do not share your personal information. You may choose to receive email from us that contains your health information. Please be advised that email is not secure and there is a risk that these emails could be read by a third party. By choosing to receive unsecure email from us, you acknowledge the inherent risks of email communications and consent to receiving email messages containing your health information. If at any time you choose to opt-out of these communications, an unsubscribe link is provided in the footer of every email from The Ohio State University Wexner Medical Center.

Surveys: Occasionally, we may offer a survey to visitors to our site and/or mobile app. The information from these surveys is used in aggregate form to help us understand the needs of our visitors so that we can improve our site and/or mobile app. If we do request contact information for follow-up, you may decline to provide it.  If survey respondents provide personal information (such as email address) in a survey it is shared only with those people who need to see it to respond to the question or request. Additionally, we utilize a patient satisfaction survey which is randomly administered.  Satisfaction ratings or comments displayed on our site are displayed anonymously with no patient names or contact information. You can learn more about our patient satisfaction survey here.

If you have any questions or concerns about the use of this website, mobile app and our other digital channels, please contact digital@osumc.edu.


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