Job Title:
Patient Accounting Supervisor
Job ID:
440725
Location:
Shared Services
Department:
Patient Accounting
Full/Part Time:
Full-Time
Regular/Temporary:
Regular
Shift:
Day
FTE %:
100
Salary Range Min:
$47,500.00
Salary Range Max:
$71,250.00

Position summary

Patient Accounting Supervisor (Job Opening 440725) - Supervisor is responsible for overseeing Patient Financial Services Specialist staff, whose duties consist of either account receivable billing/recovery from third party payment sources or patient customer service call center operations. Supervisor manages department workflow, monitors the amount and quality of work being performed, and distributes work accordingly. Prioritizes and schedules daily work and provides leadership in department operations. Ensures team members receive appropriate training, communicates procedural and regulatory changes, performs financial analysis of accounts to ensure goals and priorities are being met, supports management as required, and documents employee performance and progress. Responsible for addressing and resolving escalated issues with third parties and patients in a timely and customer focused manner. Position located at Ackerman Road Administrative Offices.

Education and experience

Associate Degree or 3 to 5 years experience in a hospital customer service environment or related experience.