Job Title:
Student Assistant
Job ID:
443433
Location:
College of Medicine
Department:
ADM-Medicine Administration
Full/Part Time:
Part-Time
Regular/Temporary:
Temporary
Shift:
Shift Varies
FTE %:
50
Salary Range Min:
$8.30
Salary Range Max:
$9.00

Position summary

Student Assistant (Job Opening 443433) - Student Assistant to provide support and gain hands-on experience and training in information technology particularly in the area of mobile devices in the Department of Medicine Administration under the direction of the Support Analyst; provides mobile device and personal laptop support; assists with recording of lectures; provides immediate assistance and problem resolution, whenever possible, for service inquiries concerning mobile devices, personal Mac/PC laptop support, and general troubleshooting; assists with day to day duties of recording lectures; other duties as assigned. The Mobile Services office is responsible for receiving, resolving when possible, escalating, and monitoring customer incidents, questions and requests.

Education and experience

H.S. Graduate or equivalent required; students must be enrolled in a degree-granting program at OSU including but not limited to computer science or computer engineering; requires experience operating personal computer and other office equipment; customer service experience desired; previous work experience in support of information technology equipment desired. Requires successful completion of a background check; qualified candidates may be asked to complete a pre-employment physical, including a drug screen.