Chair, Department of Family and Community Medicine
Ohio State Family Medicine at Outpatient Care East
543 Taylor Avenue
Columbus, Ohio 43203
2231 N. High Street
Columbus, Ohio 43201
I am a family physician and public health professional, Chair and Professor in the Department of Family and Community Medicine at The Ohio State University Wexner Medical Center. I specialize in comprehensive care of patients from birth until geriatrics. I have a particular interest in providing care to patients who are underserved or marginalized, and also refugees and asylees from all over the world. I am an international advocate for women’s health, adolescent health, minority health, prevention of illnesses for people across the lifespan and addressing the social determinants of health. I believe that healthcare is a right for all, and not a privilege. I love helping patients feel better and understand how to take care or their illnesses or achieve wellness.
I am also a health services researcher and my research interests are in applications of technology to increase access to care for underserved and disenfranchised populations, health systems reform, practice transformation, health information technology, primary care redesign, social determinants of health, health disparities and equity, primary care-social care partnerships, physician burnout, patient satisfaction and experience, maternal-child health, and minority, refugee and immigrant health. I have provided leadership in countries all over the world in health systems strengthening, technology-enhanced care, health policy, and primary care restructuring. I also lead national efforts to empower and professionally develop minority women professionals across the country. I have published a number of peer-reviewed articles, book chapters and 4 books. Many of my contributions have been critical in health services delivery or physician experience.
Additionally, I serve on the Boards of numerous national and international organizations, including Primary Care Progress, We Care Solar, the Robert Graham Center for Policy Studies in Family Medicine and Primary Care, and the African Women’s Development Fund-USA. I am a Fellow of the American Board of Family Medicine, member of the American Academy of Family Physicians and a member of the American College of Physician Executives. I was also the Health Sciences Representative to The Ohio State University Alumni Advisory Council from 2013-19.
In my free time, I enjoy reading, writing, playing with my children, running, gardening and traveling.
Education and Training
- BS: Major: Human Nutrition/Pre-Medicine, The Ohio State University, College of Human Ecology, 1994-1997
- MD: The Ohio State University College of Medicine/The Cleveland Clinic Foundation, 1997-2001
- Postdoctoral Residency in Family & Community Medicine: Columbia University/New York Presbyterian Hospital, 2001-2004
- Fellowship: Commonwealth Fund/Harvard University Fellow in Minority Health Policy, 2004-2005
- MPH: Concentration: Health Care Management & Policy, Harvard School of Public Health, 2005
- America’s Top Family Doctors, Consumer Research Council of America, 2007-2019
- Public Health Innovator Award, Harvard School of Public Health, October 2019
- Woman of the Year Award American Telemedicine Association, 2019
- Alumni Achievement Award, The Ohio State University College of Medicine, August 2019
- Martin Luther King, Jr. Diversity Leadership Award, University of California, San Francisco, 2016
- Marshall Memorial Fellow, German Marshall Fund of the United States, 2014
- Emerging Public Health Professional Award, Harvard School of Public Health, 2014
- Top 40 Physicians under 40, National Medical Association, 2011
- Alpha Omega Alpha (AOA) Honor Medical Society
- American Medical Women’s Association (AMWA)
- American Academy of Family Physicians (AAFP)
- National Association of Female Executives (NAFE)
- American Telemedicine Association (ATA)
- North American Primary Care Research Group (NAPCRG)
- California Academy of Family Physicians (CAFP)
- National Medical Association (NMA)
- Association of Nigerian Physicians in the Americas (ANPA)
Olayiwola, J.N., Potapov, A., Gordon, A., Jurado, J., Magana, C., Knox, M. and Tuot, D., 2018. Electronic consultation impact from the primary care clinician perspective: Outcomes from a national sample. Journal of Telemedicine and Telecare, p.1357633X18784416.
Reines, C., Miller, L., Olayiwola, J.N., Li, C. and Schwartz, E. Can eConsults Save Medicaid? NEJM Catalyst. August 2018. Available at: https://catalyst.nejm.org/econsults-save-medicaid-referrals/
Brown-Johnson, Cati G., Garrett K. Chan, Marcy Winget, Jonathan G. Shaw, Kendra Patton, Rumana Hussain, J. Nwando Olayiwola, Sang-ick Chang, and Megan Mahoney. "Primary Care 2.0: Design of a Transformational Team-Based Practice Model to Meet the Quadruple Aim." American Journal of Medical Quality. September 2018.
Wu, D., L. Saint-Hilaire, A. Pineda, D. Hessler, G. W. Saba, R. Salazar, and JN Olayiwola (November 2018). "The Efficacy of an Anti-oppression Curriculum for Health Professionals." Family medicine. 51, no. 1 (2019): 22-30.
De Marchis, E., Knox, M., Hessler, D., Willard-Grace, R., Olayiwola, J.N., Peterson, L.E., Grumbach, K. and Gottlieb, L.M. Physician Burnout and Higher Clinic Capacity to Address Patients' Social Needs. J Am Board Fam Med, 32 (1), Jan 2019. pp.69-78.
JN Olayiwola and C Magaña. Clinical Transformation in Technology: A Fresh Change Management Approach for Primary Care. Harvard Health Policy Review. Feb 2, 2019.
Alina Kung BA, MS, Telly Cheung BS, Margae Knox MPH, Rachel Willard-Grace MPH, Jodi Halpern MD PhD, Nwando Olayiwola MD MPH FAAFP, Laura Gottlieb MD MPH. Capacity to address social needs affects primary care clinician burnout. Accepted for publication Annals of Family Medicine (In press 2019).
De Marchis, E.H., Doekhie, K., Willard-Grace, R. and Olayiwola, J.N., The Impact of the Patient-Centered Medical Home on Health Care Disparities: Exploring Stakeholder Perspectives on Current Standards and Future Directions. Population Health Management. June 2018.
- Olayiwola, J.N. Papaya Head: The Life Cycles of a First-Generation Daughter. Published 2018.
Invited Presentations and Keynotes
- “Making sure the house still stands and stands out.” Blue Cross Blue Shield of Michigan – Physician Group Incentive Program Quarterly Meeting – Keynote Speaker. Lansing, Michigan. September 14, 2018.
- “Check the Boxes, But Don’t Get Put Inside a Box.” Family Medicine Education Consortium Annual Meeting. Rye, NY. November 11, 2018.
- “Minority Women Professionals (MWPs) are MVPs: the Mission & the Movement.” University of Utah School of Medicine, Salt Lake City, UT. March 21, 2019.
- “Physicians as ‘Victims’: Racism and Discrimination in Medicine.” University of Utah School of Medicine, Salt Lake City, UT. March 22, 2019.
- “Check the Boxes, But Don’t Get Put Inside a Box.” University of Utah School of Medicine, Salt Lake City, UT. March 22, 2019.
- “When Racism, Discrimination and Bias Meet Medicine: How Can an Anti-Oppression Curriculum Change the Conversation?” University of California, Davis Grand Rounds. April 9, 2019.
- “The Innovation Imperative: Improving Access to Care for Underserved Populations.” University of California, Davis, Snively Visiting Faculty Lecture. Sacramento, CA. April 9, 2019.
- “Electronic Consultation and Referral Systems and Patient Engagement.” University of California, Davis Health Services Research Lecture. Sacramento, CA. April 10, 2019.
- “Clinical Transformation University in Technology: Getting Your Transformation Journey Right.” Half day workshop at the American Telemedicine Association Annual Meeting. New Orleans, LA. April 14, 2019.
- “Understanding the Relationship Between Social Determinants of Health and Clinician Burnout” New Zealand Health Care Home Collaborative Webinar. International. November 16, 2018.
- “Leveraging Telehealth to Improve Children’s Health & Reduce Disparities.” Keynote for Hazel Health Annual School Health Summit. Sacramento, CA. June 20, 2019.
- “Pathways to Medical Careers – Finding Your Own Yellow Brick Road.” Opening keynote for the Envision Medicine National Youth Leadership Forum programs in Berkeley, CA – June 16, 2019 and St. Louis, MO – July 7, 2019.
- "Clinical Transformation University CT Specialist in Technology Program." International Conference on Practice Facilitation 2018. Tampa, FL. December 10, 2018.
- "A Clinical Transformation Approach to Achieving Technology Enhanced Care." California Primary Care Association Quality Care Conference. Santa Rosa, CA. February 21, 2019.