Patient Safety at Ohio State
During this time of public health concern, many appointments for health and fitness may take place via telehealth wherever possible and appropriate. You can also request a telehealth or video visit by contacting your provider. For all in-person visits, you can feel confident that our locations are safe. We've taken significant measures to minimize the risk of the spread of COVID-19 and ensure that our patients are protected. Learn more by visiting our patient safety page.
Precautionary Measures
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What measures are you taking to maintain a healthy and safe environment for me?
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I understand the Center is limiting the number of members in the facility to maintain physical distancing, but how will I know if the Center is close to reaching its capacity?
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Will personal protection be required while in the Center?
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How will distancing guidelines be maintained in the Center?
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As a member of the Center, what are my responsibilities to maintain a safe and healthy environment?
Membership
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What if I’m not ready to reactivate my membership once the Center reopens? Can I suspend/freeze my membership?
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If I’m not ready to visit the Center, are there other membership options for me to stay active and involved?
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What is the cost of virtual programming?
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How do I make additional changes to my membership not explained above?
Facility
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What are the hours of operation once the Center is able to reopen?
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Will the pools be open?
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Will aquatics classes be held?
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Are the locker rooms open?
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Will you still provide towels for use by members?
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Will drinking fountains be available?
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Will the free weights area be available for use?
Virtual At-Home Programming
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What is virtual programming and what services will be available?
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How can I access your virtual programming options?
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What if I only want to participate in virtual programming?
Group Exercise (GX)
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Will all of the GX classes be available?
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Will there be a limit to the number of people allowed in an in-person GX class?
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How do I make sure I can attend my favorite GX class if participant numbers are limited?
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Should I bring in my own equipment from home for classes?
Services
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Will you be providing babysitting services?
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Will I be able to get an initial consultation and assessment when I begin my membership?
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Will I be able to meet with a Fitness Specialist to create/revise my Exercise Prescription?
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Will I be able to purchase and use Personal Training sessions?
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Are you still offering Small Group Training (PERFORM Ignite) sessions?
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Will I be able to meet with a Dietitian?
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Will I be able to purchase and schedule massages?
Contact Us
Depending on the nature of your question, you can contact us in a variety of ways:
General & Member Services
Email: membership@osumc.edu
Phone: (614) 685-1820
Social: http://www.facebook.com/OSUFitness43054
General Manager – John Paro
Email: john.paro@osumc.edu
Phone: (614) 685-1822
Fitness/Wellness – Crystal Winfrey-Ellington
Email: crystal.winfrey-ellington@osumc.edu
Phone: (614) 685-6336