About Me
I’m a dermatologist at The Ohio State University specializing in General Dermatology. My main areas of interest include acne, eczema, psoriasis, moles and skin cancers. It is a true privilege to care for adult and pediatric patients and address their dermatologic concerns. Every day brings new challenges, interesting disease presentations and opportunities to help my patients.
I’ve been a Buckeye since 1998 when I arrived to complete an Internal Medicine residency followed by a Dermatology residency. I joined the faculty in 2007, and I love everything about The Ohio State University. I’m so thankful to work with incredible faculty and staff at a wonderfully vibrant and innovative medical center. I’m blessed to teach medical students and residents, and honored to be training the next generation of aspiring dermatologists as an associate professor of Internal Medicine.
I’m an advocate for women faculty at the Ohio State College of Medicine, where I am the co-chair for the Women in Medicine and Science (WIMS) Advocacy Committee, which focuses on promoting gender equity and improving women faculty advancement and career development. I also serve on the Ohio State College of Medicine’s Admissions Committee and on the Editorial Committee of the national Women’s Dermatologic Society. In addition to my clinical work and teaching responsibilities, I am active in community engagement with community outreach in skin cancer awareness and free skin cancer screenings.
Born and raised in Nashville, Tennessee, I have called Ohio my home for the last 20 years. In my free time, I enjoy spending time with my husband and two kids and cheering on the Buckeyes in every sport.
Highlights
- Named to Castle Connolly's Regional Top Doctors list
- Rated in the top 10 percent of physicians in the nation for patient satisfaction, 2017, 2019
Procedures and Conditions I Treat
- Dermatology
- Squamous Cell Cancer
- Skin Care
- Acne Keloid
- Acne Vulgaris
- Keratosis, Actinic
- Dermatitis, Atopic
- Hair Diseases
- Nail Diseases
- Moles
- Nevus
- Psoriasis
- Nevus, Pigmented
- Rosacea
- Melanoma
- Nevi and Melanomas
- Warts
- Skin Cancers
- Basal Cell Cancer
Locations Where I Practice
6100 North Hamilton Road
Westerville, OH 43081
614-814-8100
in Outpatient Care New Albany
6100 North Hamilton Road
3rd Floor, Suite 3A
Westerville, OH 43081
614-293-1707
Please note: Not all physicians schedule patients at each listed location.
Education and Training
Education History
Medical School
Vanderbilt University School of Medicine, Nashville, TN
8/1/1993 - 5/30/1997
Internship
Stanford Hospital and Clinics, Stanford, CA
6/1/1997 - 6/30/1998
Residency
Ohio State University Wexner Medical Center, Columbus, OH
7/1/1998 - 6/30/2000
Residency
Ohio State University Wexner Medical Center, Columbus, OH
7/1/2000 - 6/30/2003
Board Certification
American Board of Dermatology
8/11/2003
Academic Information
My Department
My Division
Dermatology
Reviews
The overall patient satisfaction rating is an average of all patient responses to the six doctor communication related questions shown below from the Clinician and Group Consumer Assessment of Healthcare Providers and Systems survey. For additional information about the patient satisfaction survey, please visit our Patient Satisfaction Survey page.
The comments are submitted by patients and reflect their view and opinions. The comments are not endorsed by and do not necessarily reflect the views of Ohio State Wexner Medical Center.
420 Patient Satisfaction Reviews
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Overall
4.9 out of 5
-
Explains Things Carefully
4.9 out of 5
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Listens Carefully
4.9 out of 5
-
Gives Understandable Instructions
4.9 out of 5
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Knows My Medical History
4.8 out of 5
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Shows Respect
4.9 out of 5
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Time Spent Together
4.9 out of 5
Consulting and Related Relationships
At The Ohio State University Wexner Medical Center, we support a faculty member’s research and consulting in collaboration with medical device, research and/or drug companies because a faculty member’s expertise can guide important advancements in the practice of medicine and improve patient care. In order to provide effective management of these relationships, the University requires annual disclosures from all faculty members with external interests related to their University responsibilities.
As of 09/30/2022, Dr. Massick has reported no relationships with companies or entities.
Explained everything completely and informed me of what to expect.
Everyone at Dr Massick office is very friendly and helpful
She's the best. She remembered stories about my travels and my husband's and asks questions about any recent or upcoming travels. I feel she really knows me and cares about my well-being.
Always spends all the time we need to answer questions and share her assessment and recommendations.
None, very professional
Dr. Massick is too good, I had to wait 6 moths to see her, well worth it!
Very friendly, knowledgeable and attentive.
Pleasant, thorough, professional, kind
Warm, compassionate, professional and knowledgeable
Love Dr Massick. Only complaint is how hard it is to get in to see her as a new patient.
She is a terrific Dr and great about explaining and letting me know the next steps.
Dr. Massick is very thorough and caring. She listens to my concerns and answers all my questions. Dr. Massick care Is great. I travel 70miles one way for her expertise.
Thorough exam and told me to call any time I had a problem
She's ALWAYS friendly and compassionate.
Very good listener and answers I understand
Very knowledgeable and professional
Dr. Massick is an excellent dermatologist. She is well informed, does not waste time but she listens carefully and I do not feel rushed if there is something important that we need to discuss or understand.
Listens, remembers personal things about me, explains things well
Great experience, very kind, listened well and explained everything Thoroughly and answered any questions I had
Very thorough and attentive
Love Dr Massick!
Great.
Very courteous listened all my needs and explained everything it was necessary.
Dr Massick outstanding care and attention. Shows general concern and interest in my health and concerns.
Dr. Massick is a great doctor. She is very easy to talk to about your concerns and she listens . Explanations are very easy to understand.
Courteous and professional and thorough.
Excellent service
Susan Massick is amazing!! Knowledgeable, kind, great interpersonal skills and invests to make her patient fell good and understand their situation. She was very generous to let me know how I could reach her if I needed. Simply the best!!!
Excellent knowledge complete explanation of health concern. Explained what to expect and already getting better thanks to Dr Messick
All good
Open l, empathetic knowledgeable
Outstanding services provided!
All positive.
Care provider is attentive, professional, and efficient.
Excellent
Friendly, thorough, personable and concerned about my health.
Very friendly and thorough
The first time I met this provider like a year ago I felt like my appointment was rushed & she left the room before I had a chance to ask my questions. But I think there might have been some communication issues with her assistant. This time was much better!
The BEST; very thorough
She's amazing, listens to my questions and is always helpful
Listened to my concerns and took time to explain everything that I needed to know
She has given me the best care any of my providers at OSU. She's exceptionally Intelligent.
Very efficient an thorough
Excelent
I have been seeing Dr. Massick for many years now for my skin issues skin cancer and eczema. I usually see her twice a year. I have always have been happy with Dr. Massick.
Dr. Massick is excellent. Her expertise, ability to communicate, and attention to personal care are excellent.
She is easy to talk to and concerned about my skin care needs.
She is excellent
She was very interested in all of the places on my skin and explained why she did what she was doing. It was a very thorough exam.
Professional, caring, good listener and question answerer.
Dr. Massick is kind, thorough, knowledgable and excellent in explaining a problem. I feel I get the best care from her! You do not feel rushed.
Dr Massick was very caring and answered all of my questions.
Dr Massick is amazing!!! I have referred many friends and family to her. She always gives a thorough exam and is truly concerned about my family
Dr Massick is an excellent clinician. She is very friendly and remembers my personal history from a year ago! We need more clinicians like Dr Massick.
Very knowledgeable and very helpful and listen to my concerns and explained everything to me.
Dr. Massick is very good and listens to your concerns. She spends the time with you and doesn't rush through your appointment.
My provider is extremely kind and concerned about my welfare.
Dr Massick is very knowledgeable. She is also the nicest doctor I have ever gone to!
Dr. Massick is as good as advertised
Outstanding doc, absolutely among the very best providers.
Articulate and knowledgeable
Wry good service
Dr Massick is consistently a great dermatologist. She is always prompt, friendly, spends as much time as I need, and instills confidence with her knowledge.
There is not a better care provider than Dr. Massick. She is the best.
Always listens, gives good, sensible answe4s to questions
Good
I have been seeing Dr. Massick for years and she is wonderful! She gets me in last minute when I have an urgent need, and is very responsive to osu my chart messages. She always makes sure my appointment and my elderly Mom's appointments are back to back. I feel 100% confident in her examinations of me, and in her treatment plans for me (and my Mom). She is the best dermatologist!!
Dr. Massick is wonderful. She is so caring and thorough. She remembered things I told her about my life a year ago. She really gets to knowHer patients. She is not judgmental. I am a person that spends a lot of time in the sun and typically a dermatologist will be negative about it. Dr. Massick understands my lifestyle and offers the best ways to protect myself while still enjoying the things I like to do. She really is a caring doctor. She really has the best bedside manner anyone could ask for.
Dr. Massick and her staff are amazing. She is very clear in explaining things and always answers my questions.
The Doctor was thorough, friendly and upbeat. She gave clear explanations and directions.
Dr. Massick is the best. Always very professional and at the top of her game.
All good!
Very rushed. Talked fast and made a comment she was surprised I didn't figure out my condition on my own.
Dr . Masick has been my dermatologist for at least the past ten yeas and I have been very pleased with her care and professionalism
Very attentive to detail. Committed to follow-up. Collaborative with other providers
Very professional approach, good listener, excellent clinician.
Dr. Masick has always been well informed of my health and remembers to check on areas that have been a concern. She doesn't ever miss a beat.
She's terrific. Previously saved my life identifying melanoma early and getting it addressed. This visit was a follow-up post surgery.
Always professional. Always on track with my needs.
Dr. Massick is awesome!
Very professional, very courteous, took plenty of time with me.
She is highly regarded in every wayhave seen her a long time.
Friendly
Thorough,knowledgeable and friendly.
Dr was very professional, courteous and informative. Very pleasant.
Very thorough, very knowledgeable.
Dr. Massick is smart, experienced, caring and personable. I really respect and like her.
All good.
Dr. Massick is top notch. She explains things well, orders necessary medications, and asks If I understand everything.
She is accommodating to particular circumstances that needs attention in scheduling.
Dr Massick is the BEST
Seemed to be in a real hurry to move on the her next patient.
Very thorough & professional.
He takes the process of the visit and explains it clearly & thoroughly.
Very good, understood questions and gave answers/suggestions.
Excellent care provider.
Knowledgeable and confident. A perfect combination
Friendly attitude.
It was a very positive and compassionate and informative mtg
Dr. Massick always does a thorough & professional job -
I adore Dr. Massick. She has the best bedside manner. I tell everyone about her!
She is always kind & thorough. She is always pleasant.
One of the only dermatologists I felt listened to me and my concerns
Very thorough and informative.
Very good.
She is so kind, considerate, professional, and thorough.
Very professional. Great experience.
Dr. Massick diagnosed lichen sclerosus, which is difficult to diagnose and which had been missed by another provider. She also answered my follow up questions via email. I am grateful to her for my excellent care.
I hate going to the dermatologist because I was diagnosed with skin cancer at 23. I'm not 37. Dr. M. was AMAZING! I'm an OSU RN with 25 yrs. exp. She was kind, very thorough. And explained everything. I'm no longer afraid bc. she made me feel like we could work together to take care of my skin. 10/10 experience.
Excellent communication, "checked" in with me constantly to see how I was handling a very minor procedure.
Very thorough. Answered every question. Very informative. Very personable. Treated my concern same day.
Dr. Massick is professional in dermatology!
I had an issue that I was very embarrassed to discuss, but Dr. Massick and staff made me feel very comfortable!
Professional
Excellent dr.
This was a routine yearly check. Dr. Massick is professional, pleasant and helpful.
Dr. Massick is thorough, competent, and kind.
She is an EXCELLENT provider. Made me feel at ease. Always asks how I am doing !
Dr. Massick is always a wonderful doctor. She takes wonder care of me.
Good
All good
She is amazing! She is very thorough checking my whole body for pre cancerous spots. She treats us like a great neighbor inquiring about our children. It makes a patient feel valued when your provider can ask personal questions.
Dr. Massick is the most thorough dermatologist I have ever seen. She has eagle eyes! She explains everything so well - what she sees and what she is going to do. We have recommended her to friends and family.
Dr. Massick is always very cheerful & positive very upbeat.
Excellent, as always. Dr. Massick is personable, very thorough, spends as much time as needed answering questions. I regularly recommend her to others who need derm. care.
Very knowledgeable and attentive.
Seems very knowledgeable. Kind. Great listening.
Great experience overall.
Dr. Massick is a wonderful doctor!
Care could not be improved upon.
Great overall
Very knowledgeable and caring and professional
All good
As above service was good by staff in a clean facility!
The experience was expeditious and yet not hurried. The treatment was appropriate and appreciated.
Very good relationship with patients
Precise care and quick follow-up information
She is most efficient, caring, friendly & knows exactly what one's problems are & how to take care & heal problems.
All good.
Very kind, listens to concerns, She is always very good and explains all that is done.
My provider answered my questions and removed the skin problems. Overall, I feel she is an excellent provider.
Very good
Very favorable experience - made appt. for next year.
Very friendly and thorough. As busy as she is, always makes time to read past notes on personal life and follows up on family. Seems small but goes a long way.
Dr. Susan Massick is an excellent practitioner. She is knowledgeable, thorough, & efficient. She is also responsive to any communications & concerns.
Susan is an excellent doctor and person. Very knowledgeable & competent.
Dr. Massick was outstanding!! She explained the skin troubles, provided an RX, and gave good instructions for at home follow up.
Only good experiences with Dr Massick.
Dr. Massick was the best. Took time to explain the level of care we need and went above and beyond to help us.
Explains everything.