Whether you’re a patient receiving care from us or are serving as a support person for someone receiving care, we’re here for you.
We know that being in the hospital is often unexpected and can be very stressful. Our goal is to provide you with answers to a lot of frequently asked questions about our facilities and the way things work in the hospital.
Patient information and hospital amenities
Medical records, financial and insurance information
Locations, parking and travel information
During your stay - helpful patient information
We've added lots of room features and additional services to make your stay more comfortable and help you heal. Learn more about your room, health care team and patient resources.
Visitor information
Having visitors during a hospital stay can help a patient heal. To encourage your involvement and make it easier for you to visit any Ohio State hospital, here’s what every visitor needs to know.
Safety is our priority
Our goal is to create a healing space where violence or threatening behavior is not tolerated, and we partner with each patient and visitor to prevent infection, falls and other risks to your health. Learn more about our safety policies and expectations.
Let us know if you need anything
For assistance from your care team, just press your call button or use this contact information listing.
If you have a non-medical question or concerns related to your stay, you can also contact our Patient Experience team. All conversations are confidential.
- Patient Experience Main Medical Campus: 614-293-8944
- Includes:
- University Hospital
- University Hospital – Pavilion
- University Hospital – Rhodes Hall
- University Hospital – Doan Hall
- Ross Heart Hospital
- Dodd Hospital
- Includes:
- Patient Experience East Hospital: 614-257-2310
Join us in shaping the future of health care
It's not only our health care team that make us great, it's also our community partnerships. There are many ways you can help us achieve our mission, including serving as a volunteer.
We want to hear from you
We also welcome your feedback. Your input helps us improve care and recognize staff members who go above and beyond.