Due to COVID-19, the following visitor restrictions apply at all Ohio State health care facilities:

Masks required: Everyone is required to wear a surgical mask. (We will provide you one upon arrival.)

Temperature check: All patients, visitors and staff entering our facilities will have their temperature checked.

Visitor Hours: Visitation hours for hospitalized patients only from 2 p.m. — 7 p.m.

Parking garage and road closures: 12th Ave. Garage to close Aug. 6 — Aug. 10  Learn more

Outpatient / Ambulatory

Outpatient / Ambulatory

Visitors / companions are not allowed, unless an exception has been approved

Visitors / companions are to remain in the car and can participate in the visit via phone at the patient's discretion.

Emergency Department

Emergency Department

Visitors / companions are not allowed, unless an exception has been approved.



One (1) named visitor of the patient's choice allowed per day between 2 p.m. — 7 p.m. 

Reminder: All visitors will have temperature checked and be provided a mask. Visitors must be free of COVID-19 symptoms and no recent exposure to a COVID-19 patient.

Virtual Visitation

Read our tips for families working to stay connected with a loved one in the hospital.

Facebook Messenger: now available on MyChart Bedside tablets for admitted patients to support virtual visitation with their loved ones. Patients can log in using their Facebook account information to video chat with their family and friends while they are in the hospital.

WebEx: MyChart Bedside tablets now include WebEx information for patients to help them use video conference to communicate with their inpatient care team. 


Visitor Screening

  • All visitors to hospitals and ambulatory facilities will be screened for symptoms and a temperature check
  • Visitors will be asked to leave the facility if they have had symptoms in the past 24 hours or exposures in the last 14 days.
  • Visitors with symptoms should not visit the hospital but should seek medical care
  • Visitors must wash their hands, or use hand sanitizer, before and after leaving rooms and hospital buildings 
Suppliers / Vendors Accessing Ohio State during COVID-19

Suppliers / Vendors Accessing Ohio State during COVID-19

For suppliers dropping off supplies to our medical center facilities:

  • Stop at a check-in station at the entrance to the facility to receive a temperature check
  • After being screened, suppliers will receive a temperature approval sticker to be able to proceed inside for delivery

Your concurrence and acknowledgement of the statements below are required prior to entry:

These building entrances will be temporarily closed to the public:

  • Ohio State Brain and Spine Hospital: south entrance
  • James Cancer Hospital and Solove Research Institute: 12th Ave. entrance
  • 12th Ave. Garage bridge access closed (All patients and visitors should proceed to ground entrance for access to University Hospital)

Telehealth Care

We have implemented enhanced safety measures at all our facilities to keep patients safe. However, if you would feel safer, an alternative to visiting our facilities is scheduling your upcoming visit as a telehealth appointment. Even if you don't have a primary care provider, you can utilize telehealth immediate care to see an Ohio State doctor today.

More information about COVID-19 for patients and the community

More information about COVID-19 for patients and the community

Additional COVID-19 resources

Additional COVID-19 resources