Due to COVID-19, visitors are not allowed at any Ohio State health care facility.

Exceptions for specific locations listed below.

Outpatient / Ambulatory

Outpatient / Ambulatory

Visitors / companions are not allowed, unless an exception has been approved

Visitors / companions are to remain in the car and can participate in the visit via phone at the patient's discretion.

Emergency Department

Emergency Department

Visitors are not allowed

Hospitals

Hospitals

Visitors are not allowed

Virtual Visitation

Read our tips for families working to stay connected with a loved one in the hospital.

Facebook Messenger: now available on MyChart Bedside tablets for admitted patients to support virtual visitation with their loved ones. Patients can log in using their Facebook account information to video chat with their family and friends while they are in the hospital.

Visitor Screening

  • All visitors to hospitals and ambulatory facilities will be screened for symptoms and a temperature check
  • Visitors will be asked to leave the facility if they have had symptoms in the past 24 hours or exposures in the last 14 days.
  • Visitors with symptoms should not visit the hospital but should seek medical care
  • Visitors must wash their hands, or use hand sanitizer, before and after leaving rooms and hospital buildings 
Suppliers / Vendors Accessing Ohio State during COVID-19

Suppliers / Vendors Accessing Ohio State during COVID-19

For suppliers dropping off supplies to our medical center facilities:

  • Stop at a check-in station at the entrance to the facility to receive a temperature check
  • After being screened, suppliers will receive a temperature approval sticker to be able to proceed inside for delivery

Your concurrence and acknowledgement of the statements below are required prior to entry:

These building entrances will be temporarily closed to the public:

  • Ohio State Brain and Spine Hospital: south entrance
    • On weekends and holidays the east entrance is also closed. Please use main entrance to University Hospital.
  • James Cancer Hospital and Solove Research Institute: 12th Ave. entrance
  • 12th Ave. Garage bridge access closed (All patients and visitors should proceed to ground entrance for access to University Hospital)
  • University Hospital: 12th Ave. entrance closed to patients and visitors on weekends and holidays 
    • Alternate parking: Patients and visitors please park in the SAFE AUTO Garage and use the main University Hospital entrance

Telehealth Care

We have implemented enhanced safety measures at all our facilities to keep patients safe. However, if you would feel safer, an alternative to visiting our facilities is scheduling your upcoming visit as a telehealth appointment. Even if you don't have a primary care provider, you can utilize telehealth immediate care to see an Ohio State doctor today.

More information about COVID-19 for patients and the community

More information about COVID-19 for patients and the community

Additional COVID-19 resources

Additional COVID-19 resources