General contact: 614-293-8000
If this is an emergency, dial 911.
Contact by email
Medical and general questions: OSUCareConnection@osumc.edu
Patient experience: OSUCareConnection@osumc.edu or James.PatientExperience@osumc.edu (cancer-related)
Website related issues: webmaster@osumc.edu
Contact by mail
To contact us by mail, send correspondence to:
The Ohio State University Wexner Medical Center410 W. 10th Ave. Columbus, Ohio 43210
Contact by phone
When you call, you may hear automated options that can help with common requests and reduce wait time. The system may recognize you by the phone number on your medical record and you can use your voice or keypad to move through the options. Our team members are always available during regular business hours to provide personal support if you need to speak with someone.
General contact: 614-293-8000
Billing and financial assistance: 1-800-678-8037
- University Hospital, Ross Heart Hospital, OSUCCC - James: 614-293-8657
- East Hospital: 614-257-2544
Please note that the Ohio State Wexner Medical Center uses 614-293-5000 for outbound calls only.
Other ways to reach us
Billing and Financial Assistance
Questions:
1-800-678-8037
Pay by Phone:
614-293-2100
Learn about billing and finance informationDestination Medicine
International Calls:
001-614-685-5422
Domestic Calls:
614-685-5422
Learn about Destination MedicineEmergency
University Hospital:
614-293-8333
East Hospital:
614-257-3414
Learn more about emergency servicesGift Shop
University Hospital Gift Shop:
614-293-8942
East Hospital Gift Shop:
614-257-2032
Learn about retail servicesMedical Records
University Hospital, Ross Heart Hospital, OSUCCC - James:
614-293-8657
East Hospital:
614-257-2544
View medical record informationMyChart Technical Support
Monday-Friday, 8 a.m.-6 p.m.
Email:
MyChartTechSupport@osumc.edu
Phone:
614-366-6975 or 866-966-6975
MyChart resources and FAQsPatient Experience
Monday-Friday, 8 a.m.-4:30 p.m.
Wexner Medical Center: OSUCareConnection@osumc.edu
The James: James.PatientExperience@osumc.edu
Harding Hospital:
614-293-9600
Primary and Specialty Care Networks, University Hospital, Ross Heart Hospital, Dodd Rehabilitation Hospital, Outpatient Care Dublin, Outpatient Care New Albany, Outpatient Care Gahanna:
614-293-8944
East Hospital, Outpatient Care East: (8:30 a.m. - 4:30 p.m.)
614-257-2310
The James, James Outpatient Care (24/7):
614-293-8609
Privacy (HIPAA) and Compliance
Email: Compliance@osumc.edu
Phone:
614-293-7802
Make anonymous reportSecurity Lost and Found
Phone:
614-293-8500
Social Work
University Hospital:
614-293-8427
East Hospital:
614-257-3257
Spiritual Care
East Hospital:
614-257-3255
University Hospital, Ross Heart Hospital, OSUCCC - James:
614-293-8791
Learn about spiritual support