COVID-19: View current vaccine eligibility. | Visitors are no longer permitted at any Ohio State health care facility. View visitor policy

We are here to provide assistance navigating MyChart and answer any technical questions you may have.

Available from Monday - Friday 7 am - 6 pm, except for holidays.
Phone: 614-366-6975 or 866-966-6975
Email: MyChartTechSupport@osumc.edu
TTY: 711

Having Problems Accessing MyChart?

Password resets may be completed online, by phone at 614-366-6975 or by clicking "I forgot my password" on the MyChart login page. We cannot complete password resets through email because we need to verify your identity. To view other MyChart frequently asked questions, visit our FAQ page. Please direct questions regarding your healthcare, such as test results, to your doctor.

Download now:

Helpful Links

How to Activate a MyChart Account

Share this Page

Live healthier and stay inspired.

Get tips from Ohio State experts right to your inbox.

Email address

First name

Last name

Date of birth

ZIP code

Gender

By clicking "Subscribe" you agree to our Terms of Use.

Thank you! Look for your first email in your inbox soon.

We'll be in touch every so often with health tips, patient stories, important resources and other information you need to keep you and your family healthy. Welcome to our online community here at the Ohio State Wexner Medical Center!