The Ohio State University Wexner Medical Center’s MyChart Technical Support team is available from 9am-6pm (EST), Monday-Friday, except for holidays. We are here to provide assistance navigating MyChart and answer any technical questions you may have. 

Having Problems Accessing MyChart? 

Password resets may be completed online, by phone at 614-366-6975 or by clicking "I forgot my password" on the MyChart login page.  We cannot complete password resets through email because we need to verify your identity. To view other MyChart frequently asked questions, visit our FAQ page. Please direct questions regarding your healthcare, such as test results, to your doctor.

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