Visitor Restrictions: Due to the COVID-19 outbreak - No visitors are permitted at any Ohio State hospitals, with some exceptions. More details

The Ohio State University Wexner Medical Center’s MyChart Technical Support team is available from 9am-6pm (EST), Monday-Friday, except for holidays. We are here to provide assistance navigating MyChart and answer any technical questions you may have.

Phone: 614-366-6975 or 866-966-6975
Email: MyChartTechSupport@osumc.edu
TTY: 711

Having Problems Accessing MyChart?

Password resets may be completed online, by phone at 614-366-6975 or by clicking "I forgot my password" on the MyChart login page. We cannot complete password resets through email because we need to verify your identity. To view other MyChart frequently asked questions, visit our FAQ page. Please direct questions regarding your healthcare, such as test results, to your doctor.

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