During Your Stay
Learn more about your care during your stay and things to consider in your hospital room. We want you to feel as comfortable as possible.
Updated masking guidance
As of April 14, 2023, we’ve eased our face mask requirements for patients, visitors, faculty and staff at our clinical facilities. Masks may still be required to be worn in certain instances.
View our updated policy for more information
Welcome to The Ohio State University Wexner Medical Center. Whether you’re a patient receiving care from us or are serving as a support person for someone receiving care, we’re here for you. We know that being in the hospital is often unexpected and can be very stressful. Our goal is to provide you with answers to a lot of frequently asked questions about our facilities and the way things work in the hospital.
Our Patient Experience team is here to answer any questions you may have — whether you can’t find the information in this guide, or you would prefer to speak with someone directly. You can reach Patient Experience by calling:
- University Hospital: 614-293-8944
- East Hospital: 614-257-2310
Tobacco-free campus
The Ohio State University Wexner Medical Center is tobacco-free at all locations. This allows us to provide a safe environment for our patients, especially those undergoing oxygen therapy. Please refrain from using tobacco products, including cigarettes, electronic cigarettes, cigars, pipes and chewing tobacco.
Safety is our priority
Our goal is to provide you with an exceptional health care experience. We will do our part; we need you to do your part. Please show respect to our staff. Threatening behavior will not be tolerated. Violent behavior toward a health care worker or hospital security is considered a crime under Ohio law (ORC 2903.13).
Full resource listing
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Billing and Financial Assistance
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Hospital Amenities
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Lactation Rooms Available
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Patient Rights and Responsibilities
U.S. News Names Ohio State Wexner Medical Center to Best Hospitals List
U.S. News & World Report has released its 2022–2023 “Best Hospitals” rankings and The Ohio State University Wexner Medical Center is honored to have 9 specialties selected. The Best Hospitals rankings are based on outcomes, structure, patient experience and expert opinion. We’re again ranked as the top hospital in Columbus Metro and #2 in Ohio. We’ve been named to this prestigious list for 30 consecutive years.