We offer pre-registration for inpatient and outpatient stays and procedures. The process takes about 10 minutes and should be completed no more than 30 days prior to your expected arrival. There are two ways you can pre-register:
- Contact pre-registration at 614-293-8200 or at 1-866-312-7846 from 8 a.m. to 5 p.m. Monday through Friday.
- Through your MyChart account. Learn about MyChart or log in.
- Access MyChart anytime through the Ohio State MyHealth mobile app.
Have this information on hand when you pre-register:
- Your driver’s license or state-issued identification
- Insurance card
- Emergency contact information
- The name and address of the provider who is referring you
- Appointment date and time
- Method of payment
We offer text message reminders for outpatient (non-hospital stay) provider appointments. To sign up for text reminders, text – OSUWMC – to 622-622. You’ll receive a confirmation text message back. Learn more about text reminders.
Expect to be notified by 1 p.m. the day before surgery to tell you when to arrive to your surgery location. If you are not notified by 1 p.m. the day before your surgery, call your surgery location. If you arrive more than 10 minutes late, your surgery may be delayed or canceled. If you need to cancel or reschedule your surgery, call your surgery location by 1 p.m. on the day prior to your scheduled surgery. To cancel or reschedule a Monday appointment, call by 1 p.m. on Friday.
What to bring to your visit
For your first visit with Ohio State, arrive early and be sure to bring the following to your appointment:
- Names, addresses and phone numbers of doctors who are treating you or have referred you and reports of recent tests or treatments
- Information about significant health events and any medication allergies you may have. If you have MyChart, it will contain much of this information. If you do not have MyChart, ask your Ohio State healthcare provider how you can create this health information account
- Family health history
For every visit, including surgeries, be sure to bring these items:
- Driver’s license or state-issued identification
- Insurance card
- Payment (if applicable) in the form of cash, check or credit card
- A list of prescription medications, vitamins and supplements with doses and times taken
If you are having surgery, bring cases for dentures, glasses and hearing aids, if applicable. If you will be discharged the same day as surgery, you are required to have a responsible adult (over 18). He or she needs to drive you to your procedure, stay during your surgery, listen to discharge instructions and stay with you for 24 hours after transporting you home. Using public transportation (taxi, bus, transportation service or medical transportation) still requires you to have an adult, other than the transportation driver, to monitor your condition.
What to leave at home
- Do not take any medicines you brought from home and do not keep any medicines in your hospital room.
- Leave valuable personal belongings at home, except for your insurance card, photo ID and payment (if required).
- Remove all jewelry, including your wedding ring and all body piercings.
Drinking and eating prior to surgery
Carefully follow your provider’s personalized instructions regarding drinking before your surgery. Do not eat or chew anything after midnight the night before your surgery:
- No food, gum, mints, hard candy, cough drops or chewing tobacco.
- When brushing your teeth, avoid swallowing anything.
- Take morning medicines with a small sip of water, unless instructed otherwise.
- No alcohol or non-clear beverages like orange juice, milk or coffee with cream.
Skin preparation for surgery
Follow presurgery instruction on medicines, supplements and cleaning the skin as directed. If instructed, shower with the CHG soap the night before your surgery and again the morning of your surgery as directed. Do not put anything on your skin, hair or nails, including makeup and nail polish.
Some procedures may have additional helpful instructions provided during your presurgery appointment, or available online. Use the search box above or browse our Healthcare Services page for procedure-specific information.
Participate in your care
During your visit or stay, your safety and comfort is important to us. Please help us by:
- Asking questions and participating in conversations about your care
- Notifying your nurse if you have pain or discomfort
- Using your call button before you get out of bed or if you need anything
- Telling us all the medicines you take
- Not taking any medicines you brought from home
- Telling us about any allergies you have to medicines or food
- Washing your hands often
- Remaining on your unit
- Wearing your ID bracelet
- Supporting our tobacco-free environment
- Understanding your rights and responsibilities
- access, review and learn about your current health concerns and medications and see your most recent vital signs
- access educational materials and learn more about your conditions
- use the tablet for education and entertainment through the internet
- order your meals using Order My Meals
Stay in touch
Caring Bridge enables patients to stay connected with family and friends before, during and after your hospital stay. This free website allows patients to update everyone all at once, collect supporting messages and share photos.
Preparing for your discharge
Recovery times vary from person to person. In many cases, you should expect to have some level of pain. You may receive one or more prescriptions based on your specific procedure and health status, ideally balancing pain relief with minimization of duration, use and complications. Here are few tips to make the discharge process run smoothly:
- Be sure you or your caregiver has spoken with a member of the care team and that you understand what services you may need after leaving the hospital
- Verify your discharge date and time with your nurse or doctor
- Have someone available to take you home
- Make sure you or your caregiver has all needed paperwork and information for billing, referrals, prescriptions, medical equipment, therapy or follow up appointments
- Review the medicines you are to take at home with your doctor or nurse before you leave
- Make sure you or your caregiver knows who to call if you have a problem or concern about your care
- Consider or plan for physical therapy, cold therapy or meditation to aid in your recovery at home