Ways to contact us

If you're looking to contact us via email, phone or mail, visit our Wexner Medical Center contact page. For contact information for the James Cancer Hospital, visit the James Cancer Hospital contact page.


The Ohio State University Wexner Medical Center main campus

  • University Hospital
  • University Hospital – Doan Hall
  • University Hospital – Rhodes Hall
  • University Hospital – Pavilion
  • Ross Heart Hospital
  • Dodd Rehabilitation Hospital
  • Harding Hospital
  • Ohio State Emergency Department

How to make a call from a patient room:

To make a free local call, dial 9 and then the 10-digit phone number you’re calling. For example, 9-614-555-1234.

Patient care team phone numbers:

The name and phone number for each patient’s nurse or patient care associate is listed on the whiteboard in the patient’s room.

Billing: 614-293-2100

Care Management (Social Work): 614-293-8427

Discharge Suite: 614-685-8892

Environmental Services (Housekeeping): 614-685-5326

Early Response Team: 614-366-9400

Financial Assistance: 614-293-0860

Gift Shop (Scarlet Ribbon):

  • University Hospital, second floor: 380-283-8859
  • University Hospital – Doan Hall, main lobby: 614-293-8942

Hotel Information: Visit go.osu.edu/nearbyhotels 

Library for Health Information: 614-293-3707

Lost and Found: 614-293-8500

Medical Records: 614-293-8657

Nutrition Services: 614-293-4328

Outpatient Pharmacy:

  • University Hospital, second floor: 614-293-5920
  • University Hospital – Doan Hall: 614-293-9795

Pastoral Care: 614-293-8791

  • After hours, call 614-293-8000 and ask for the on-call chaplain

Patient Experience: 614-293-8944

Patient Information:

  • University Hospital, Ohio State Emergency Department, University Hospital – Doan Hall, University Hospital – Rhodes Hall, Dodd Rehabilitation Hospital: 614-293-8300
  • University Hospital – Pavilion: 614-366-7744
  • Ross Heart Hospital: 614-293-3397

Safety and Security: 614-293-8500

Shuttle request to/from garages and hospitals: 614-293-8669 Monday through Friday, from 7 a.m. to 6 p.m.

  • After hours, call Safety and Security at 614-293-8500.

TTY or auxiliary aids: 614-293-8944

  • After hours, call 614-293-8000 and ask for the administrative nursing supervisor.

Valet Service: 614-292-4955 or 614-907-0137


East Hospital

How to make a call from a patient room:

To make a free local call, dial 9 and then the 10-digit phone number you’re calling. For example, 9-614-555-1234.

Patient care team phone numbers:

The name and phone number for each patient’s nurse or patient care associate is listed on the whiteboard in the patient’s room.

Billing: 614-293-2100

Environmental Services (Housekeeping): 614-257-2817

Early Response Team: 614-366-9400 

Financial Assistance: 614-293-0860

Gift Shop (Scarlet Ribbon): 614-257-2032

Hospital Operator: 614-257-3000

Hotel Information: Visit the information desk or call Patient Experience. Visit go.osu.edu/nearbyhotels for more info.

Library for Health Information: 614-293-3707

Lost and Found: 614-293-8500

Medical Records: 614-293-8657

Nutrition Services: 614-293-4328

Outpatient Pharmacy:

  • East Hospital: 614-257-2628

Pastoral Care: 614-257-3255

  • After hours, call 614-293-8000 and ask for the on-call chaplain

Patient Experience: 614-257-2310

Patient Information: 614-257-3160

Safety and Security: 614-293-8500

Taxi voucher for travel between Wexner Medical Center locations: Visit the information desk

Social Work: 614-293-8427

TTY or auxiliary aids: 614-257-2310

  • After hours, call 614-257-3000 and ask for the administrative nursing supervisor.

Valet Service: 614-292-4955 or 614-907-0137

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