About Me
I am a certified physician assistant with the Department of Neurological Surgery at The Ohio State University Wexner Medical Center. My patients can expect compassion and honest communication during every visit. I prioritize building strong relationships with my patients and their families and use a collaborative approach to ensure the best care possible.
I chose to work in medicine because I am passionate about helping people improve their quality of life. I started my career here at the Ohio State Wexner Medical Center, focused on treating patients with spinal disorders. I also previously worked as a medical assistant in pain and spine care.
Procedures and Conditions I Treat
Locations Where I Practice
6100 North Hamilton Road
Westerville, OH 43081
614-814-8100
6700 University Boulevard
Dublin, OH 43016
614-814-7777
in Outpatient Care New Albany
6100 North Hamilton Road
5th Floor, Suite 5B
Westerville, OH 43081
614-293-8714
Please note: Not all physicians schedule patients at each listed location.
Education and Training
Education History
Graduate
Jefferson College of Health Professions, Philadelphia, PA
5/1/2019 - 8/31/2021
Board Certification
National Commission on Certification of Physician Assistants
9/20/2021
Academic Information
My Department
Neurological Surgery
My Division
Neurological Surgery
Reviews
The overall patient satisfaction rating is an average of all patient responses to the six doctor communication related questions shown below from the Clinician and Group Consumer Assessment of Healthcare Providers and Systems survey. For additional information about the patient satisfaction survey, please visit our Patient Satisfaction Survey page.
The comments are submitted by patients and reflect their view and opinions. The comments are not endorsed by and do not necessarily reflect the views of Ohio State Wexner Medical Center.
256 Patient Satisfaction Reviews
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Overall
4.9 out of 5
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Explains Things Carefully
4.8 out of 5
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Listens Carefully
4.9 out of 5
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Gives Understandable Instructions
4.8 out of 5
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Knows My Medical History
4.7 out of 5
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Shows Respect
4.9 out of 5
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Time Spent Together
4.9 out of 5
I am extremely pleased with Dr. Grossbach & Madeline Nelson.
Excellent
Maddie Nelson could NOT improve in any way. She is superior in all aspects of care. Also remembered personal things about us....she pays attention to you as a person & you know how sincere & compassionate she is.
Wonderful care and concern
She was very knowledgeable, ask pertinent questions, answered my questions, listened to me and did not rush or interrupt.
Maddie is always thorough and takes time to listen to my concerns
Very good A+
Always explains everything
Everything was great
They always seem to care how I'm feeling and if I'm progressing.
Did a very good job.
Always great!
Madelyn was excellent in all aspects.
Very friendly, listened and answered questions
Everyone I came in contact was very nice and caring
Very Professional
Good
Always kind, interested in how I am doing, explains everything, never in a hurry.
No problem
All good
Very understanding and explained everything and listened to my concerns and answered all my questions
All good
Knowledgeable, understanding, compassionate, and friendly.
My care provider is Dr. Stephanos Viljoen, has provided beyond all expectations of excellent care for me over the past 2 years. He completed a complicated cervical surgery C2-T2 that required major repair, from a previous surgery, not OSU. Also a recent L4-5 surgery. I am walking again pain free and very grateful. Dr. Viljoen will always be my only spine surgeon.
Madelyn Nelson is a very caring provider.
The Best
Nice and clean
Good experience
The doctor took her time and was very pleasant.
Excellent
I've had a difficult few months, everyone in this group kind and helpful
Energetic, positive, empathy, knowledgeable.
Rushed. Was behind.
She was fair and well informed and primarily concerned for my safety given the gravity of my injury.
Excellent
Always there not slacking
Ms. Nelson was highly professional and expressed interest in what I had to say.
Can't get no better I love every one of them
Very good
Very attentive
No problem
Maddie demonstrated confidence, courtesy and genuine concern for patient and included spouse and daughter in the visit and answered all questions to the family's satisfaction.
Treated me with concerns and or sympathy for my issues. Showed respect
She was very good and took the time to listen to me when I asked questions.
Always professional and courteous and takes the time to answer any questions and to explain them
Maddie was kind and helpful in reviewing my history and current circumstances. She told us there was some concern from the x-ray (taken just before seeing her) and she ordered a CT scan. This was a good experience.
Good
No issues. Knowledgeable about my medical history.
It's always a great experience and I thank everyone for taking such great care of me!
Very congenial
Understood the importance of moving quickly for treatment
The Doctor (or assistant) was very good.
Good
She was very courteous and thoughtful and explained things in a way I und
VERY GOOD
Loved it
Outstanding, Excellent, Professional, Experienced, Thoughtful and Kind. Extremely helpful.
Very, very good.
Good
All excellent
Very good
Listened to everything I said.
She remembered me and my daughter. She was friendly and asked good questions about my post-op recovery.
Very good bedside manner
Very knowledgeable and kind.
The providers & technicians have all been kind, professional & supportive.
Very thorough and interested in helping me figure out what is going on.
Awesome staff and care
Ms Madelyn has always been friendly, never rushed, never impatient. She has never made me feel like she was distracted or in a hurry to get our visit done to move on to the next patient. Always I am comfortable asking any questions I may have, and Ms Madelyn has informed answers that make me feel like she is familiar with my medical case in a way that is more than a quick glance at my chart just before walking into the exam room with me.
Very very very nice and polite and very considerate
Was ok
Friendly and professional and answered my questions
The care provider was well informed about my health issues and asked and answeered my questions thoughtfully.
Very good
Good.
This was her first time with me - I have a complicated medical history. She had the significant information. Appeared skilled and competent. Professional but personable.
Very knowledgeable about my issues and answered my questions.
This was my first visit with Maddie. She was very thorough and listened to my concerns.
Seemed young - but knowledgeable.