Robert Pema, DO

Great

Dr Pema was courteous and a little funny, just as he ought to be.

All good

Dr. Pema is outstanding!

Listened intently of my concerns and what I was experiencing

I felt the doctor didn't want to listen to me, was in great hurry, and gave me scripted responses to concerns I had.

Dr Pema was better than I could have anticipated. Thorough, worked with me in my concerns.

Great. Very personable, informational, attentive.

He was wonderful and provided great information.

Kind and knowledgeable

I really liked my visit with Dr. Pema, I plan on seeing him again. He even said to me that he's part of MyChart now.

I went in with pain and discomfort. He check me out and clean my ear out and provide a solution. He was sympathetic to my discomfort with the treatment and helped mitigate. This treatment provide a great amount of relief and led me down a path of healing.

I've always had a great experience with Dr. Pema he is understanding, thoughtful and explains everything throughly.

Although not much can be done to treat my condition, the provider was very understanding and thorough.

Left In room for a long period of time, quick to get through my appointment. Had to repeat Information on my health. Doctor did not listen nor acknowledged the reason for the visit.

Good

This was my first visit with Dr. Pema, he was friendly, addressed all my questions and explained everything in layman's terms. Dr. Pema said if l have further questions, l can text him and he would get back to me.

Very good

I feel the Physician listened to my concerns and answered all my questions.

Dr. Pema Was knowledgeable. I came to him for a new perspective after my usual caregiver proposed a different approach to treatment.

Very kind, thoughtful, and made me very comfortable

All good.

Excellent

He is one of the best doctors I have ever interacted with. He was completely sympathetic to my concerns, considering that my mother had just passed away. I felt very comfortable sharing with him that I am a "recovering "hypochondriac. I do actually suffer from generalized anxiety disorder, and since my mothers passing by hypochondria has been triggered, and he was extremely sympathetic to my issue. I did actually have a legitimate issue that needed to be dressed, and he did not downplay my concerns. I would definitely return to him and have him as my ENT.

My care provider has a great bedside manner, engaging, and explains things well.

Regarding my Care provider there has never been a bad experience because my care provider always takes the time to explain what Is going on with my health

Very good

Care provider was attentive and patient when answering all my questions.

He was very friendly, listened to my concerns and did well at explaining my issues and ways to fix it!

Excellent excellent

Provider was thorough in his examination and explained what was going on so well. He was friendly and didn't feel rushed.

Was very attentive

Amazing good

I was referred to him by my vasculitis doctor, but he didn't seem to be interested in sharing his opinion on that issue with me. He was more interested in testing my hearing, which was not the reason I was referred to see him, and telling me that hearing problems could negatively affect my functioning. I believe that is true in general, but whatever the test showed, I can hear very well, even in noisy environments, and never have to ask anyone to repeat themselves.

Dr. Puma was very Professional, kind and explained everything perfectly.

Dr. Pema always courteous and professional, personable.

De. Pema is always an excellent communicator and explains everything

Very good

The provider said I had a dry mouth and that I should drink eight glasses of water a day and no more than two cups of coffee. He didn't do anything to determine what was causing my dry mouth. I did what he said and I'm now waking up at night with a sticky slimy mouth and pressure in my head. I feel worse than I did when I came to see him. Last night I had the worse night I have had since this started. It used to be when this happed, I would drink a glass of water and take a cough drop and I was able to go back to sleep. Last night when I woke up, my mouth was full of sticky slimy stuff and there was a lot of pressure in my head especially around my eyes. I had two glasses of water and three cough drops and it didn't help. I took some Sinus Calm Tablets and used a saline nasal spray and that didn't help. The pressure in my head was very uncomfortable. My wife got up and made me a haven't cup of tea and that relieved some of the pressure and I was able to sleep. When I woke up, I still had pressure. After I ate breakfast and had a couple of cups of coffee I felt better. I had a good night sleep since just before I visited the doctor.

All good

Dr Pema is wonderful and very caring!

Very good

The best

No bad experiences at all he seemed very professional.

Very thorough

Dr. Pema was kind, thoughtful, and reassuring! His bedside manner put me at ease, and his confidence without being dismissive made me feel a lot better!

Understanding

Dr Pema was thorough, expert, and compassionate. I trusted his care completely.

Dr. Pena was friendly, efficient and demonstrated concern. He is exceptional!

Calm , listening caring

Excellent

Good

Exceptional, as always

Awesome, informative, patient

No issues/ concerns.

Knowledgeable, friendly, caring.

Dr Pema is the most caring Doctor I have ever had

Attentive and kind

He made me feel that he was honestly concerned about my issue

The best

Always professional and caring

I was happy that this office had all tests needed and I didn't to schedule some thing else.

My care was well accepted

My experience with my Care provider has always been excellent as well as professional

Very understand and helpful

As the longest 'tenured' patient, Dr.Pema has treated me since before Y2K.Incredibly thorough and dedicated.

Knowledgeable.

One of the worst experiences of my life

Friendly and polite. Showed great concern in regards to my hearing and made suggestions

Provider was concerned about my condition and was very helpful.

Dr Pema was delightful.

Exceptional.

Friendly, attentive

Outstanding care - totally understood my situation that had caused me to go into the Emergency Room over the weekend and removed a device and proscribe medicine that actually is working. I wish I had seen him years ago - was lucky to have him.

The doctor was great. we just didn't have many answers for tinnitus.

Knowledgeable

Very nice and good sense of humour

Amazing!! Helped entertain toddler and made the experience for my apt better

Answered all questions

He is a great physician. Trust him.

Dr. Pema is the 4th ENT that I have seen and is the first one to give me an answer and a possible solution. I think he is awesome and I wish more people were like him. I will definitely be recommending him to others.

Everything went fine

Very thoughtful and asked a lot of questions, he cared

I appreciated the doctor's explanations.

Good experience

Good

He was incredible! Truly listened to me and had a wonderful conversation as a whole!

Dr. Pema was excellent.

Good listened and knowledgeable about my ears.

Always professional and helpful

Good!

The doctor cleared that my jaw had arthritis and got to prescribe for medication.

Dr. Pema showed great concern to discover my ear infection and discuss a solution

Dr. Pema really listened to me and my concerns. I've seen so many doctors concerning the issue I'm having and he is the very first one to treat me well, listen fully and not rush me. Would recommend him to anyone.

Exceptional

Good

Dr. Pema knew I was very anxious. And handled my anxiety with concern and a good sense of humor. He made me very comfortable.

Excellent

The care provider was very thorough, pleasant, and reassuring.

The physician did not appear to know what the visit was for. He had to look up the records during the session. I felt as though he dismissed my concerns, indicated by "my wife tells me she is losing her hair all the time, I told her it's just part of getting old." The session felt rushed, and as though it was a bother for him to be there.

Very pleasant

Excellent

Good

The ENT was friendly, efficient, and helped me resolve my issue!

He rushed my out of the room it felt. I felt gaslit and not listened to.

Gave me all information about what was occurring and the solution to resolve the issue.

Dr.Pema is an all around great doctor. Caring about my hearing, as well as my cancer journey that led to my hearing loss.

I was very satisfied.

Thorough and detailed evaluation.

He was nice and informative

He was just wonderful. It was my first time with him, and he made me feel comfortable. I felt he listened to what I had to say. When he spoke, he explained things clearly and concisely. He was very friendly and knowledgeable. I left there feeling good about the appointment and like it actually accomplished something which is great because many times I have seen other doctors and left feeling like they didn't listen and that it was a pointless visit.

No bad experience

Listens to concerns.

Good

Caring and concerned.

Excellent

Very thorough;listened to all concerns

No problem

Explained everything and reassuring regarding his capability

The care provider was a kind and good listener

He provided excellent service. Answered all my questions and found the problem in a timely manner.

Care provider was very professional

Goodgood

Dr Pema was exceptional.

I was very impressed with the doctor and how he listened to me regarding my health concerns.

I think the doctor should've took the history of other medical conditions and my current complaints to try to help me figure out why I'm having the problem that I saw him for

I could tell that he is very knowledgeable. He showed great care about why I was there and asked questions about my current health. It was an enjoyable experience getting to be treated and getting to know him.

Staff is exceptional at this office - from the front desk staff to the dr. Very appreciative of them all

When he checked my VNS, he said it wasn't ready to be replaced because of the battery life

Dr. Pema and I had a good discussion about possible follow-up if I do have an internal auditory canal lesion.

Care provider gave good advice.

Very professional with this office visit.

He is a great doctor.

I wish he'd cleaned my ears out more thoroughly.

Dr, Pema is thorough.

Only a good experience, friendly, efficient, considerate, knowledgeable.

Nothing bad at all. He's a very nice Dr.

Knowledgeable

We both understood my concern with my medical issue.

Very good.

It didn't seem like he was concerned with the question I had he talked over it.

Dr Pema is concerned. Explains procedures, tests, etc.. Takes his time with you.

Courteous and professional

Very thorough, caring and kind

He is on top of it

All good

Dr. Pena was very kind and sincere. He was easily approachable with conversation.

Dr. Pema has great bedside manners. I felt very comfortable for just meeting him.

Dr. Pema is very well informed on the subject with which I needed help, possible hearing loss following a middle ear infection and possible treatment for same. He was friendly and sympathetic, and told me what to do next.

My experience with Dr. Pema has always been positive because he is very knowledgeable and competent

Care provider was personable, knowledgeable & reassuring.

Very friendly and knowledgeable

My wife and I have always received Outstanding Service from Our Care Provider!

Was very honest about rates of needed care/depth of

Showed concern for my problem

My care provider was very friendly and funny and courteous, and treated me respectfully

Excellent, very personable, very professional, extremely knowledgeable. Put me at ease.

Gas lighted

Ok

Excellent, personable, knowledgeable, explanation of situation, courteous

Very good v

Dr. Pema has literally saved my life twice with his dilligent, caring approach towards taking care of his patients. HE IS THE BEST !

Dr Pema always shows care, is friendly, and efficient.

Dr. Pema and the audiologist (Audra) treated me with respect and courtesy.

He was amazing and very relatable

Friendly- explained

He was awesome. Listened and addressed my issue.

I am most impressed with Dr. Pena. He listened closely and explained very clearly, He showed a real concern and interest in me as a patient. I am so pleased to have found Dr. Pena, he is exceptional.

One of the best we have gotten to know.

Made me feel comfortable

The first appointment was too fast.

He was very nice. He listened to everything I had to say. He asked questions. He truly loves his job and patients. Very through and not in a hurry.

Very friendly

Absolutely wonderful. I felt really good talking with him.

Good.

The doctor was the "Best" both medically informative and extremely relatable. Can't say enough good about him really. Just had a way to make one feel really comfortable and relaxing to the point he was really easy to talk to.

Thorough, very friendly and professional

Dr. Pema is an excellent, caring provider who I would recommend to anyone!

Very goodvery good

Dr. Pema is kind and gentle. He spends as much time as needed with me.

This was my first time seeing Dr. Pema and he was great! He took time to answer all my questions and had a good sense of humor.

Didn't tell me why I experienced sudden hearing loss.

Friendly, helpful & concerned. Took time to cover my extensive medical history and cover each challenge with suggestions.

Very pleasant and professional.

This provider takes the time to listen to my issues and helps address them

He's always nice and caring

Always polite and professional

He was caring, paid attention to details.

I have never responded with negative comments before but this was such a disappointing experience, I feel obligated to comment. I chose this dr because his bio stated he treated a condition I suspected I had (LPR). In his comments he indicated he was concerned with patient's overall well- being and had interest in helping patients get treatment needed if he wasn't able to address their needs. I don't knows if he had looked at my history but he addressed only the complaint I had about my throat - he advised that I had a " habit" of throat clearing and coughing and was irritating my throat - his suggestion was that I stop doing it. I questioned if there was an underlying condition - As he was exiting the room , he agreed that LPR could be contributing and that I should follow up with whoever is managing my LPR - which is nobody - that is why I came there. He said that if my symptoms don't improve with my efforts to break my "habit" , he can refer me to another ent at the main clinic who can do exam with camera so I can see pics on screen ???? Overall, this visit was disappointing and frustrating. On a positive note, the dr seemed skilled at examining my throat - the procedure was painless.

Excellent

He was super nice, listened to my concerns, and explained everything well.

I had a very positive experience the entire visit.

Showed concern about my hearing problems

Really great. Asked and answered questions. Reassured me was going to be ok.

Great rapport and Interaction with Dr. Pema would appreciate a little more time.

He was great.

He knew about Burning Mouth Syndrome. Most Drs don't

Dr Pema was very kind and professional.

Attentive, knowledgeable, kind, provided context

Very friendly and knowledgeable I was

They were helpful and knowledgeable.

Very friendly and professional

Attentive, caring, thorough, knowledgeable, and informative.

I went in with several issues: dizziness (which I felt was comming from sinuses) and I explained I had two throat surgeries at the back of my throat around my esophages for an area that had thinned and pouched out and where food was collecting. I told Dr. Pena that this area was collecting sinus drainage and I was awakening in the middle of the night coughing out this drainage. He heard the part about the drainage and not the part about the idea that the surgical area was pouching out again. The conversation went on about the drainage and what could be done and he recommended Flonase and Mucinex D. I was in and out quickly, he was on his way to lunch and I was the last patient in there. I realized when I got to the car the issue of the pouching throat area was not addressed, I was concentrating on what he was saying and was distracted from the actual issue. I see this is partly my fault for not describing the problem or my concernbetter, but I feel he may have been subconsciously concentrating on the easily solvable and missed the problem for which I was there.

He showed concern and answered questions

He understands me and take care of me

Very good experience

Very nice and personable

Very personable, knowledgeable. Clear communicator. Efficient.

Competent effective

Very friendly. Understood the issues. Reviewed prior MRI. Knowledgeable.

Good

He did a great job

This provider didn't listen or make any test to check my concern

He listened and helped me understand

Appears to be in too much of a hurry, appears to respond t some questions as if not relevant to the particular visit.

We loved Dr Pema

Always listens, excellent care and great communicator.

I came to Dr. Pema for a second opinion and was impressed with the time he spent with me trying to solve my problem--unlike the time the previous doctor spent with me. His probing questions helped in pinpointing the problem. Dr. Pema is a very caring and thorough doctor.

Excellent, showed care and concern and helped me.

Listened to me

They answered my questions and made my issues feel validated.

Helpful with my concern and helped put me in touch with speech therapy

Good

Pleasant, but seemed a little rushed

Dr Pema was the first doctor to actually listen to me and made me feel like my ear ringing was not just in my head. He was very nice and personable. I would 100% come back to him if I needed anything in the future.

Wonderful doctor

Dr. Was very nice and caring about my issue. Explained things thoroughly.

Very efficient.

We always talk about my problems. He give advice on what I can do at home to address my concerns.

He was excellent, engaging and professional

Pema barely examined me. My entire time in office was about 20 minutes including hearing test.