To contact a patient by phone, you may call Patient Information and ask to be connected to the patient's room phone.


U.S. Mail is delivered daily to the unit clerk on each unit by a staff member from the mail room. Mail is then distributed by the RN or PCA.

Please include the patient's name and the following addresses when sending mail:

  • University Hospital Rhodes Hall (Room #) or University Hospital Doan Hall (Room #) 410 W. 10th Ave. Columbus, Ohio 43210 
  • Richard M. Ross Heart Hospital (Room #) 452 W. 10th Ave. Columbus, Ohio 43210 
  • Dodd Hall (Room #) 480 W. 9th Ave. Columbus, Ohio 43210


Please note, due to COVID-19, floral deliveries must come to the front entrance of Rhodes, Ross or East Hospital and will be left at a screening station. 

The florist must ensure all pertinent information pertaining to the patient is available. 

From there, screening staff will contact the unit clerk for someone to come to the screening station and pick-up the delivery.

For the safety of our patients, live plants and cut flowers are not permitted in intensive care units.


Only Mylar-style balloons are permitted in Medical Center buildings, due to latex allergy concerns.

In general, address all items to: Patient Name, Room Number, Hospital Name and Address.

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