Video appointments are available for patients 14 years and older under quarantine due to a positive COVID-19 or a staph/MRSA infection. COVID-19 patients must show a positive test result in MyChart or on screen.

Telehealth Express Care hours

Daily, 8 a.m. – 6 p.m.
Make sure you’re prepared for your video appointment ahead of time.

What you need for a Telehealth Express Care video appointment

  • Copy of test results
  • Insurance card
  • List of current medications — keep prescription bottles nearby, if possible
  • A private, quiet space for talking
  • Smartphone, tablet or laptop

What can be treated through a Telehealth Express Care video appointment?

Patients under quarantine and seeking treatment for:

  • COVID-19 (must have a positive test result in MyChart or show on screen)
  • Staph/MRSA infection

For all other conditions, we recommend an in-person appointment. If you feel you need a telehealth appointment for another condition, please call 614-293-3200.

Schedule online

Does my insurance plan cover telehealth video appointments?

With the ending of the COVID-19 pandemic, some insurance carriers have reduced benefits for telehealth visits. Before you schedule a telehealth appointment, we recommend you check with your insurance carrier to determine your policy’s benefits.

Don't wait until you're sick

Download the MyHealth app and sign up for MyChart today and get care from our experts when you need it, from wherever you are.

How would you like to schedule?

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