Procedures and Conditions I Treat
Locations Where I Practice
2231 N. High St.
Columbus, OH 43201
614-293-2700
Please note: Not all physicians schedule patients at each listed location.
Education and Training
Education History
Medical School
Northeast Ohio Medical University, Rootstown, OH
8/31/2015 - 5/18/2019
Residency
Ohio State University Wexner Medical Center, Columbus, OH
6/12/2019 - 6/30/2022
Board Certification
American Board of Family Medicine
7/1/2022
Academic Information
My Department
Family Medicine
My Division
Family Medicine
Reviews
The overall patient satisfaction rating is an average of all patient responses to the six doctor communication related questions shown below from the Clinician and Group Consumer Assessment of Healthcare Providers and Systems survey. For additional information about the patient satisfaction survey, please visit our Patient Satisfaction Survey page.
The comments are submitted by patients and reflect their view and opinions. The comments are not endorsed by and do not necessarily reflect the views of Ohio State Wexner Medical Center.
111 Patient Satisfaction Reviews
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Overall
4.7 out of 5
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Explains Things Carefully
4.8 out of 5
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Listens Carefully
4.7 out of 5
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Gives Understandable Instructions
4.8 out of 5
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Knows My Medical History
4.4 out of 5
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Shows Respect
4.9 out of 5
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Time Spent Together
4.7 out of 5
Consulting and Related Relationships
At The Ohio State University Wexner Medical Center, we support a faculty member’s research and consulting in collaboration with medical device, research and/or drug companies because a faculty member’s expertise can guide important advancements in the practice of medicine and improve patient care. In order to provide effective management of these relationships, the University requires annual disclosures from all faculty members with external interests related to their University responsibilities.
As of 09/30/2024, Dr. Hetson has reported no relationships with companies or entities.
Dr. Hetson is amazing. She always listens to me and addresses all my concerns
On time,answer all my concerns, and very pleasant
All stuff very professional.
I really liked the Doctor & look forward to going to her again!
Follow-up on all issues/concerns.
This was a new patient visit to establish care with Dr. Hetson as my previous PCP is no longer practicing. She was very thorough, asked about all routine preventative care and testing needed for my age and ensured that I was up to date on all of those (Mammogram, Pap smear, etc). She is also requesting medical records from my other providers to review all prior testing. She also reached out via MyChart after all lab work had been completed to assure me that all testing was normal and looked good.
Good
Listened well made me comfortable and asked pertinent questions
Needs to ask or talk about things to watch for or to be aware of that as a patient I might not know to ask. She put information about bone density on line - no follow up questions.
Dr. Hetson heard my concerns about the statin I am on and some side effects I am experiencing. She cut the dosage in half which I appreciate. Dr. Hetson made that decision in the session prior to the blood work and I would have preferred the outcome to be based on my numbers rather than my wishes. In the end, my numbers were dramatically improved and cutting the statin was the right call. I always want things to be science based when they can be.
She is very good and kind helpful to me
I came in with upper respiratory symptoms and I was surprised that while pain in my ears was my chief complaint that my breathing wasn't listened to. I noticed this because I had the same thing happen with one of my children when I brought them in to see a different provider, they had upper respiratory symptoms and their breathing was listened to but I had to request their ears be checked.
Very friendly, asked a lot of questions to get to know me, listened to my concerns, ordered tests, referred me to the lifestyle medicine program. I'm so happy because I'm in a program that will help me and I really feel like Dr. Heston listened to me and suggested something that will work for me. I'm not a fan of taking meds when unnecessary.
Very good
Excellent care from provider. Also made sure I knew to contact office or go to ER if I I didn't improve.
Nothing bad. I was just running late. Didn't get everything said or done. Not her fault.
Listened to my concerns with metformin and willing to try a 3 month pause on usage.
The provider was great.
Very good, does not rush me and makes sure all of my health questions and concerns are addressed. Very knowledgeable. I feel supported to take better care of my health.
First visit, think it went well.
Lillian was amazing! She listened, answered my questions and was thorough.
Excellent doctor.
Doctor Hetson listened well to me and answered all my questions. She made me feel better and I would see her again.
All good
Hetson did a good job of listening to all of my concerns and checking any areas that I highlighted. She never pushed any treatment or tests that I didn't want.
Was professional
Very friendly, listened, kind.
Very good work!Very good as always!
Lillian was great; even though her opinion was that my symptoms were not a cause for concern, she provided a general exam to make sure everything seemed normal.
Attentive, concerned and detailed examination.
I felt great meeting Dr.Hetlin for the first time. I feel confident with her medical care of me.
Professional attentive Smart CaringAsked good questions and listened to what I said
I have never had a dr. provide as much care and attention as Dr. Hetson. I look forward to my visits and I know she is there for whatever concerns I have and she does her best to find right solution to my issues. She is truly the BEST!
Good
Dr. Heston was a joy on our first visit. She didn't act rushed or irritated or just lost in his/her own mind. She was "there" She listened. Asked appropriate questions. Answered my questions fully. Dr. Hetson always ends the visit with an invitation to contact her if I've got any questions or concerns. Of all my physicians over my 52 years on Earth, she is sincerely concerned, such a lovely personality. I would highly recommend her to anyone.
She listen what ever issue I have
Very thorough and helpful
Being that Dr. Hetson had made this appointment for a physical, the only thing that was done was checking my ears and nose, upon my request, and feeling of my abdominal area. Again, upon my request she did check a spot on my back. Upon leaving, I did not receive an after appointment print out, and I left wondering why I came for the appointment. I MyCharted Dr. Hetson going on over 3 days ago and have not had any response from her or the office. Very unusual for OSU MyChart.
Well prepared and competent.
My care provided took the time I needed to discuss my health and did not seem hurried. She made sure she understood what I was saying.
She was ok. Nothing that stood out as outstanding but not bad either
I sometimes felt put down about my mental health situation with this provider.
Very personable
Best bedside manner. Listened to me and my concerns
Very pleased with Dr. Hetson as my new primary care dr.
Very Nice
Dr. Hettson is respectful, knowledgable and professional - I consider myself lucky to have her as my GP!
The provider did not seem to be aware of my past medical history. She did not ask follow-up questions or volunteer to recheck bloodwork that was out of range during my last yearly physical (or explain why she didn't feel the need to recheck). I had just had surgery before this visit with another hospital, and she didn't seem to be very interested in that when I told her. She did not ask any follow-up questions concerning how I was doing or ask questions that might be related to my health after such surgery. At another point, I informed her that I have had some breast imaging come back irregular recently and I have been asked to see an oncologist. She did not seem very interested or ask any follow-up questions. (???). Just said, "OK, great." I mentioned some digestive issues that I have been having for over a year, and she did not seem to be very interested. She just acknowledged the issue-- but did not examine me, ask any follow-up questions or refer me to another doctor. She was a very nice person, but I feel like I would have to be very knowledgeable in my own health and no what tests to ask for, and as a layperson, I just don't have that knowledge.
None All good