About Me
I’m a dermatologist at The Ohio State University specializing in General Dermatology. My main areas of interest include acne, eczema, psoriasis, moles and skin cancers. It is a true privilege to care for adult and pediatric patients and address their dermatologic concerns. Every day brings new challenges, interesting disease presentations and opportunities to help my patients.
I’ve been a Buckeye since 1998 when I arrived to complete an Internal Medicine residency followed by a Dermatology residency. I joined the faculty in 2007, and I love everything about The Ohio State University. I’m so thankful to work with incredible faculty and staff at a wonderfully vibrant and innovative medical center. I’m blessed to teach medical students and residents, and honored to be training the next generation of aspiring dermatologists as an associate professor of Internal Medicine.
I’m an advocate for women faculty at the Ohio State College of Medicine, where I am the co-chair for the Women in Medicine and Science (WIMS) Advocacy Committee, which focuses on promoting gender equity and improving women faculty advancement and career development. I also serve on the Ohio State College of Medicine’s Admissions Committee and on the Editorial Committee of the national Women’s Dermatologic Society. In addition to my clinical work and teaching responsibilities, I am active in community engagement with community outreach in skin cancer awareness and free skin cancer screenings.
Born and raised in Nashville, Tennessee, I have called Ohio my home for the last 20 years. In my free time, I enjoy spending time with my husband and two kids and cheering on the Buckeyes in every sport.
Highlights
- Named to the Castle Connolly list of “Regional Top Doctors,” 2016–2021
- Rated in the top 10 percent of physicians in the nation for patient satisfaction, 2017, 2019
Procedures and Conditions I Treat
- Dermatology
- Squamous Cell Cancer
- Skin Care
- Acne Keloid
- Acne Vulgaris
- Keratosis, Actinic
- Dermatitis, Atopic
- Hair Diseases
- Nail Diseases
- Moles
- Nevus
- Psoriasis
- Nevus, Pigmented
- Rosacea
- Melanoma
- Nevi and Melanomas
- Warts
- Skin Cancers
- Basal Cell Cancer
Locations Where I Practice
6100 North Hamilton Road
Westerville, OH 43081
614-814-8100
6100 North Hamilton Road
3rd Floor, Suite 3A Westerville, OH 43081
614-293-1707
Please note: Not all physicians schedule patients at each listed location.
Education and Training
Education History
Medical School
Vanderbilt University School of Medicine, Nashville, TN
MD
8/1/1993 - 5/30/1997
Internship
Stanford University Hospital, Stanford, CA
6/1/1997 - 6/30/1998
Residency
Ohio State University Wexner Medical Center, Columbus, OH
7/1/1998 - 6/30/2000
Residency
Ohio State University Wexner Medical Center, Columbus, OH
7/1/2000 - 6/30/2003
Board Certifications
American Board of Dermatology
8/11/2003
American Board of Dermatology
9/24/2011
Academic Information
My Department
My Division
Dermatology
Reviews
The overall patient satisfaction rating is an average of all patient responses to the six doctor communication related questions shown below from the Clinician and Group Consumer Assessment of Healthcare Providers and Systems survey. For additional information about the patient satisfaction survey, please visit our Patient Satisfaction Survey page.
The comments are submitted by patients and reflect their view and opinions. The comments are not endorsed by and do not necessarily reflect the views of Ohio State Wexner Medical Center.
315 Patient Satisfaction Reviews
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Overall
4.9 out of 5
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Explains Things Carefully
4.9 out of 5
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Listens Carefully
4.9 out of 5
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Gives Understandable Instructions
4.9 out of 5
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Knows My Medical History
4.9 out of 5
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Shows Respect
4.9 out of 5
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Time Spent Together
4.9 out of 5
Consulting and Related Relationships
At The Ohio State University Wexner Medical Center, we support a faculty member’s research and consulting in collaboration with medical device, research and/or drug companies because a faculty member’s expertise can guide important advancements in the practice of medicine and improve patient care. In order to provide effective management of these relationships, the University requires annual disclosures from all faculty members with external interests related to their University responsibilities.
As of 10/25/2021, Dr. Massick has reported no relationships with companies or entities.
The experience was expeditious and yet not hurried. The treatment was appropriate and appreciated.
Very good relationship with patients
Precise care and quick follow-up information
She is most efficient, caring, friendly & knows exactly what one's problems are & how to take care & heal problems.
All good.
Very kind, listens to concerns, She is always very good and explains all that is done.
My provider answered my questions and removed the skin problems. Overall, I feel she is an excellent provider.
Very good
Very favorable experience - made appt. for next year.
Very friendly and thorough. As busy as she is, always makes time to read past notes on personal life and follows up on family. Seems small but goes a long way.
Dr. Susan Massick is an excellent practitioner. She is knowledgeable, thorough, & efficient. She is also responsive to any communications & concerns.
Susan is an excellent doctor and person. Very knowledgeable & competent.
Dr. Massick was outstanding!! She explained the skin troubles, provided an RX, and gave good instructions for at home follow up.
Only good experiences with Dr Massick.
Dr. Massick was the best. Took time to explain the level of care we need and went above and beyond to help us.
Explains everything.
Very friendly.
She is always very good at looking at the things I may be concerned about. Inspires confidence.
Everything was fine.
She is very nice and very involved with the patient.
Dr. Massick showed concern for my issues and followed up via MyChart immediately, she is pleasant and takes her time with patients.
All good every time I have been treated by Dr. Massick. Always professional, friendly and great communicator.
Dr was very through
I was getting a full body check for skin cancer. She made me feel comfortable and explained things as she explained what she was doing.
The examination was thorough and clarifying
Dr. Massick is very thorough. She always answers all my questions. She doesn't rush your visit and is very accommodating. I live 78 miles (1 - way) away and if I have a spot that has to be removed and sent to the lab, she'll do it that day. This way I don't have to come back. Dr. Massick PROVIDES GREAT CARE, that's why I do the drive.
Very knowledgeable and caring.
Dr. Massick always treats me as if I am important.
The Best Care I could ever want! Fantastic provider!
Very attentive to questions I had. Answered in a way that is understandable.
I love Dr. Massick! Wonderful dermatologist.
Dr. was attentive, professional. Listened, I am very happy with this visit.
Friendly, professional.
First time seeing a dermatologist - She answered all my concerns and hereditary questions -
Always professional & courteous, friendly & knowledgeable.
Dr. Massick is extremely knowledgeable and helpful. She is a doctor I actually enjoy going to see!
Very good.
Allowed me time to share concerns and talked through options with me, helping to establish a follow up visit.
Very caring and made me feel comfortable
Very nice and very professional. Provided me with lots of information
This was the first time I saw Dr Massick at her new facility and it didn't take me long to feel like I was just a number, but Dr. Massick made me feel very comfortable and that I was her only patient. She reassured me to NOT wait as long as I did for this appointment.
She is a good communicator and explained how she would do a needed biopsy of my skin.
We've known each other for many years and she remembers my issues. A good experience
Top of the line, true professional.
Always cheerful, kind.
Completely satisfied
Very thorough.
Dr. Massick listened to my fears about the needle near my eye and adjusted so I couldn't see it. Very patient and understanding.
THEY ARE GREAT!
Outstanding patient service! Thorough, professional, pleasant experience! Dr. Massick is top knotch.
Doctor is very knowledgeable, caring, efficient.
Doctor well organized and knowledgeable
Dr. Massick did a thorough skin exam, quickly laid out options and treated my skin eruptions. She also biopsied a wart on my face.
Excellent.
Dr. Massick is always friendly and approachable. I fell like she listens and considers what I have to say - very collaborative approach. I highly recommend her to others.
She is excellent.
Dr. Massick was excellent in every way.
Always excellent.
We love Dr. Massick. She is quick, efficient, and shows great care when treating us.
She was personable and thorough.
I love Dr. Massick! She has been there for me for almost 10 years now, and she helps me and cares about me so much more than just my dermatology needs. Dr. Massick has helped me through some of the toughest times in my life! She also is an amazing dermatologist who has helped my skin and self confident immensely! I recommend her to everyone!
The doctor addressed all my concerns at my appointment. I was surprised that she was able to remove a mole at my visit.
She was very knowledgeable when discussing my general health
A great care giver.
She was patient, and very good at explaining what she was looking for throughout the examination.
Always efficient & knowledgeable.
Dr. Massick was professional, friendly, caring and gave wonderful explanations about my skin conditions and the examination. I also appreciated Dr. Massick taking a few moments to 'chat' about the new facility.
Excellent!!
Always makes me feel like I am the only patient at that time. The best physician!
Provider was very courteous and informative. I will highly recommend to friends
All good!
She is wonderful and always takes time to talk with me concerning my skin and what I can do to take better care of it.
I like Dr. Massick. She's very friendly & knowledgeable. She listens to me.
Very attentive. Listened to my concerns and came up with a diagnosis. Very informative.
Dr Massic is awesome. Super nice, friendly and thorough
Awesome doctor
All very good.
Dr. Susan Massick was fabulous. I will recommend her to anyone that needs a dermatologist.
Dr. Massick is in the "Best of the Best" category of doctors!
Dr. Massick - remember my details as a patient (previous bx & test results) AND as a person (inquires about my husband & my son's hockey team).
Excellent no complaints whatsoever.
Dr. Massick was recommended by my wife whom she also seen as a patient. My wife said that Susan is extremely thorough and knows her specialty extremely will. I, too, was impressed.
Very pleasant and on task.
Dr. Massick is very thorough. She is very kind and thoughtful about my total well-being.
Excellent physician.thorough with exam and very good in explaining medical issues pertaining to any issue that was bought up during the visit.
Dr Massick is my favorite doctor. Very thorough and extremely caring and nice.
Dr Massick is very engaging and explains any issues well
Always very pleasant and knowledgeable She's so nice and expands upon any answers, if needed, with no problem. I regard her as one of very best members of my health care team.
Dr. Massick is the epitome of professionalism. She is thorough during the session.
The doctor is fantastic, knowledgeable and listens to all my concerns with providing excellent care.
Dr. Massick is a real sweetie!
Dr. Massick is awesome!
All good.
Knowledgeable & competent.
Very good at describing conditions and concerns.
caring, thorough, professional and informative. excellent overall.
Dr. Massick is OUTSTANDING!
Dr. Massick is very thorough in her explanations and paid attention to my concern about post visit complication. I have referred several friends and family to see her.
Overall, great experience, will surely recommend.
All good experiences. Dr. Massick is excellent.
Described everything well & answered all questions. Made me feel at ease.
Dr. Massick regularly follows up with me by phone or email and offers a high level of personalized attention. Her interest in my care is genuine. AND when I expressed concern about my difficulties securing an appointment for the Covid vaccine, she looked into it and contacted me the next day to alert me to vaccine openings. This was completely outside her medical duties related to me. she was just being helpful. so amazing to find doctors who go above and beyond what is expected. Dr. Massick is a great doctor.
Very thorough in her understanding and treatment of my problem even though she was not my usual provider in that office.
Dr. Massick is very approachable and friendly. She even took the time after the appointment to e-mail my husband about availability of the COVID vaccine.
She is thorough and makes you feel comfortable. She also gives advice in how to care for you skin better. My scalp itches at times and she took time to give practical advice to help.
Always superior care from Dr. Massick. That's why I go to her, and have for years!
Dr. Massick is a great dermatologist
This was my first time to see Dr. Susan C. Massick. I was impressed with the friendliness and professionalism. She was great.
Very professional & very good at her job. Always good to deal with her.
Excellent.
Listens and explains so I understand and repeats if necessary
Simply the best!! Caring/empathic/takes care of my family.
She was amazing-took lots of time with me and very carefully explained everything.
Dr. Massick is outstanding- accommodated my request to do skin biopsy (unplanned) during the visit- required her to navigate other patients appointment times.
Dr. Susan Massick was very thorough in explaining the procedure and had great bedside manners. She seemed to be meticulous and thorough while examining me and during my procedure. She also had a very calming manner which made me very comfortable as a patient. I will definitely refer nurse Kirk, Dr. Massick and this office to friends and family.
Dr. Massick is always serious about how she goes about her exam & courteous in her answers to any concerns I have.
Wonderful. Walked me through the mole removal process. Very friendly.
Dr. Massick is so wonderful. Not only did she exceed my expectations, but also was so patient and responsive to my questions after the procedure. I've never had a better experience with another dermatologist and truly appreciated her warmth, thoroughness, and care.
Dr Massick is the best doctor I have ever been to. She is very skilled, listens carefully and is incredibly friendly.
Doctor Massick is excellent. Her care for me has been very good.
Dr. Massick is thorough/excellent.
the doctor was very thorough in her examination and the procedures she performed were almost painless. There was a little ambiguity about medication, I thought she was going to send a prescription to my pharmacy but she never did. I will have to call the office and clarify.
Knowledgeable, reassuring, Dr. Massick sent my test results very quickly which helped my worry concerning them.
Dr. Massick is a good listener when I have questions or comments.
She's a great listener.
Excellent experience.
All was very good.
Dr. Massick is very good & professional. No complaints!
Very friendly, interested, professional in her care.