About Me
I’m a dermatologist at The Ohio State University specializing in General Dermatology. My main areas of interest include acne, eczema, psoriasis, moles and skin cancers. It is a true privilege to care for adult and pediatric patients and address their dermatologic concerns. Every day brings new challenges, interesting disease presentations and opportunities to help my patients.
I’ve been a Buckeye since 1998 when I arrived to complete an Internal Medicine residency followed by a Dermatology residency. I joined the faculty in 2007, and I love everything about The Ohio State University. I’m so thankful to work with incredible faculty and staff at a wonderfully vibrant and innovative medical center. I’m blessed to teach medical students and residents, and honored to be training the next generation of aspiring dermatologists as an associate professor of Internal Medicine.
I’m an advocate for women faculty at the Ohio State College of Medicine, where I am the co-chair for the Women in Medicine and Science (WIMS) Advocacy Committee, which focuses on promoting gender equity and improving women faculty advancement and career development. I also serve on the Ohio State College of Medicine’s Admissions Committee and on the Editorial Committee of the national Women’s Dermatologic Society. In addition to my clinical work and teaching responsibilities, I am active in community engagement with community outreach in skin cancer awareness and free skin cancer screenings.
Born and raised in Nashville, Tennessee, I have called Ohio my home for the last 20 years. In my free time, I enjoy spending time with my husband and two kids and cheering on the Buckeyes in every sport.
Highlights
- Named to Castle Connolly's Regional Top Doctors list
- Rated in the top 10 percent of physicians in the nation for patient satisfaction, 2017, 2019
Procedures and Conditions I Treat
- Dermatology
- Squamous Cell Cancer
- Skin Care
- Acne Keloid
- Acne Vulgaris
- Keratosis, Actinic
- Dermatitis, Atopic
- Hair Diseases
- Nail Diseases
- Moles
- Nevus
- Psoriasis
- Nevus, Pigmented
- Rosacea
- Melanoma
- Nevi and Melanomas
- Warts
- Skin Cancers
- Basal Cell Cancer
Locations Where I Practice
6100 North Hamilton Road
Westerville, OH 43081
614-814-8100
in Outpatient Care New Albany
6100 North Hamilton Road
3rd Floor, Suite 3A
Westerville, OH 43081
614-293-1707
Please note: Not all physicians schedule patients at each listed location.
Education and Training
Education History
Medical School
Vanderbilt University School of Medicine, Nashville, TN
8/1/1993 - 5/30/1997
Internship
Stanford Hospital and Clinics, Stanford, CA
6/1/1997 - 6/30/1998
Residency
Ohio State University Wexner Medical Center, Columbus, OH
7/1/1998 - 6/30/2000
Residency
Ohio State University Wexner Medical Center, Columbus, OH
7/1/2000 - 6/30/2003
Board Certification
American Board of Dermatology
8/11/2003
Academic Information
My Department
Reviews
The overall patient satisfaction rating is an average of all patient responses to the six doctor communication related questions shown below from the Clinician and Group Consumer Assessment of Healthcare Providers and Systems survey. For additional information about the patient satisfaction survey, please visit our Patient Satisfaction Survey page.
The comments are submitted by patients and reflect their view and opinions. The comments are not endorsed by and do not necessarily reflect the views of Ohio State Wexner Medical Center.
301 Patient Satisfaction Reviews
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Overall
4.9 out of 5
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Explains Things Carefully
4.9 out of 5
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Listens Carefully
4.9 out of 5
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Gives Understandable Instructions
4.9 out of 5
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Knows My Medical History
4.8 out of 5
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Shows Respect
4.9 out of 5
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Time Spent Together
4.9 out of 5
Consulting and Related Relationships
At The Ohio State University Wexner Medical Center, we support a faculty member’s research and consulting in collaboration with medical device, research and/or drug companies because a faculty member’s expertise can guide important advancements in the practice of medicine and improve patient care. In order to provide effective management of these relationships, the University requires annual disclosures from all faculty members with external interests related to their University responsibilities.
As of 09/30/2022, Dr. Massick has reported no relationships with companies or entities.
Dr. Massick is smart, experienced, caring and personable. I really respect and like her.
All good.
Dr. Massick is top notch. She explains things well, orders necessary medications, and asks If I understand everything.
She is accommodating to particular circumstances that needs attention in scheduling.
Dr Massick is the BEST
Very thorough & professional.
He takes the process of the visit and explains it clearly & thoroughly.
Very good, understood questions and gave answers/suggestions.
Excellent care provider.
Knowledgeable and confident. A perfect combination
Friendly attitude.
It was a very positive and compassionate and informative mtg
Dr. Massick always does a thorough & professional job -
I adore Dr. Massick. She has the best bedside manner. I tell everyone about her!
She is always kind & thorough. She is always pleasant.
One of the only dermatologists I felt listened to me and my concerns
Very thorough and informative.
Very good.
She is so kind, considerate, professional, and thorough.
Very professional. Great experience.
Dr. Massick diagnosed lichen sclerosus, which is difficult to diagnose and which had been missed by another provider. She also answered my follow up questions via email. I am grateful to her for my excellent care.
I hate going to the dermatologist because I was diagnosed with skin cancer at 23. I'm not 37. Dr. M. was AMAZING! I'm an OSU RN with 25 yrs. exp. She was kind, very thorough. And explained everything. I'm no longer afraid bc. she made me feel like we could work together to take care of my skin. 10/10 experience.
Excellent communication, "checked" in with me constantly to see how I was handling a very minor procedure.
Very thorough. Answered every question. Very informative. Very personable. Treated my concern same day.
Dr. Massick is professional in dermatology!
I had an issue that I was very embarrassed to discuss, but Dr. Massick and staff made me feel very comfortable!
Professional
Excellent dr.
This was a routine yearly check. Dr. Massick is professional, pleasant and helpful.
Dr. Massick is thorough, competent, and kind.
She is an EXCELLENT provider. Made me feel at ease. Always asks how I am doing !
Dr. Massick is always a wonderful doctor. She takes wonder care of me.
Good
All good
She is amazing! She is very thorough checking my whole body for pre cancerous spots. She treats us like a great neighbor inquiring about our children. It makes a patient feel valued when your provider can ask personal questions.
Dr. Massick is the most thorough dermatologist I have ever seen. She has eagle eyes! She explains everything so well - what she sees and what she is going to do. We have recommended her to friends and family.
Dr. Massick is always very cheerful & positive very upbeat.
Excellent, as always. Dr. Massick is personable, very thorough, spends as much time as needed answering questions. I regularly recommend her to others who need derm. care.
Very knowledgeable and attentive.
Seems very knowledgeable. Kind. Great listening.
Great experience overall.
Dr. Massick is a wonderful doctor!
Care could not be improved upon.
Great overall
Very knowledgeable and caring and professional
All good
As above service was good by staff in a clean facility!
The experience was expeditious and yet not hurried. The treatment was appropriate and appreciated.
Very good relationship with patients
Precise care and quick follow-up information
She is most efficient, caring, friendly & knows exactly what one's problems are & how to take care & heal problems.
All good.
Very kind, listens to concerns, She is always very good and explains all that is done.
My provider answered my questions and removed the skin problems. Overall, I feel she is an excellent provider.
Very good
Very favorable experience - made appt. for next year.
Very friendly and thorough. As busy as she is, always makes time to read past notes on personal life and follows up on family. Seems small but goes a long way.
Dr. Susan Massick is an excellent practitioner. She is knowledgeable, thorough, & efficient. She is also responsive to any communications & concerns.
Susan is an excellent doctor and person. Very knowledgeable & competent.
Dr. Massick was outstanding!! She explained the skin troubles, provided an RX, and gave good instructions for at home follow up.
Only good experiences with Dr Massick.
Dr. Massick was the best. Took time to explain the level of care we need and went above and beyond to help us.
Explains everything.
Very friendly.
She is always very good at looking at the things I may be concerned about. Inspires confidence.
Everything was fine.
She is very nice and very involved with the patient.
Dr. Massick showed concern for my issues and followed up via MyChart immediately, she is pleasant and takes her time with patients.
All good every time I have been treated by Dr. Massick. Always professional, friendly and great communicator.
Dr was very through
I was getting a full body check for skin cancer. She made me feel comfortable and explained things as she explained what she was doing.
The examination was thorough and clarifying
Dr. Massick is very thorough. She always answers all my questions. She doesn't rush your visit and is very accommodating. I live 78 miles (1 - way) away and if I have a spot that has to be removed and sent to the lab, she'll do it that day. This way I don't have to come back. Dr. Massick PROVIDES GREAT CARE, that's why I do the drive.
Very knowledgeable and caring.
Dr. Massick always treats me as if I am important.
The Best Care I could ever want! Fantastic provider!
Very attentive to questions I had. Answered in a way that is understandable.
I love Dr. Massick! Wonderful dermatologist.
Dr. was attentive, professional. Listened, I am very happy with this visit.
Friendly, professional.
First time seeing a dermatologist - She answered all my concerns and hereditary questions -
Always professional & courteous, friendly & knowledgeable.
Dr. Massick is extremely knowledgeable and helpful. She is a doctor I actually enjoy going to see!
Very good.
Allowed me time to share concerns and talked through options with me, helping to establish a follow up visit.
Very caring and made me feel comfortable
Very nice and very professional. Provided me with lots of information
This was the first time I saw Dr Massick at her new facility and it didn't take me long to feel like I was just a number, but Dr. Massick made me feel very comfortable and that I was her only patient. She reassured me to NOT wait as long as I did for this appointment.
She is a good communicator and explained how she would do a needed biopsy of my skin.
We've known each other for many years and she remembers my issues. A good experience
Top of the line, true professional.
Always cheerful, kind.
Completely satisfied
Very thorough.
Dr. Massick listened to my fears about the needle near my eye and adjusted so I couldn't see it. Very patient and understanding.
THEY ARE GREAT!
Outstanding patient service! Thorough, professional, pleasant experience! Dr. Massick is top knotch.
Doctor is very knowledgeable, caring, efficient.
Doctor well organized and knowledgeable
Dr. Massick did a thorough skin exam, quickly laid out options and treated my skin eruptions. She also biopsied a wart on my face.
Excellent.
Dr. Massick is always friendly and approachable. I fell like she listens and considers what I have to say - very collaborative approach. I highly recommend her to others.
She is excellent.
Dr. Massick was excellent in every way.
Always excellent.
We love Dr. Massick. She is quick, efficient, and shows great care when treating us.
She was personable and thorough.
I love Dr. Massick! She has been there for me for almost 10 years now, and she helps me and cares about me so much more than just my dermatology needs. Dr. Massick has helped me through some of the toughest times in my life! She also is an amazing dermatologist who has helped my skin and self confident immensely! I recommend her to everyone!
The doctor addressed all my concerns at my appointment. I was surprised that she was able to remove a mole at my visit.
She was very knowledgeable when discussing my general health
A great care giver.
She was patient, and very good at explaining what she was looking for throughout the examination.
Always efficient & knowledgeable.
Dr. Massick was professional, friendly, caring and gave wonderful explanations about my skin conditions and the examination. I also appreciated Dr. Massick taking a few moments to 'chat' about the new facility.
Excellent!!