About Me
I’m a dermatologist at The Ohio State University specializing in General Dermatology. My main areas of interest include acne, eczema, psoriasis, moles and skin cancers. It is a true privilege to care for adult and pediatric patients and address their dermatologic concerns. Every day brings new challenges, interesting disease presentations and opportunities to help my patients.
I’ve been a Buckeye since 1998 when I arrived to complete an Internal Medicine residency followed by a Dermatology residency. I joined the faculty in 2007, and I love everything about The Ohio State University. I’m so thankful to work with incredible faculty and staff at a wonderfully vibrant and innovative medical center. I’m blessed to teach medical students and residents, and honored to be training the next generation of aspiring dermatologists as an associate professor of Internal Medicine.
I’m an advocate for women faculty at the Ohio State College of Medicine, where I am the co-chair for the Women in Medicine and Science (WIMS) Advocacy Committee, which focuses on promoting gender equity and improving women faculty advancement and career development. I also serve on the Ohio State College of Medicine’s Admissions Committee and on the Editorial Committee of the national Women’s Dermatologic Society. In addition to my clinical work and teaching responsibilities, I am active in community engagement with community outreach in skin cancer awareness and free skin cancer screenings.
Born and raised in Nashville, Tennessee, I have called Ohio my home for the last 20 years. In my free time, I enjoy spending time with my husband and two kids and cheering on the Buckeyes in every sport.
Highlights
- Named to Castle Connolly's Regional Top Doctors list
- Rated in the top 10 percent of physicians in the nation for patient satisfaction, 2017, 2019
Procedures and Conditions I Treat
- Dermatology
- Skin Care
- Acne Vulgaris
- Dermatitis, Atopic
- Nail Diseases
- Moles
- Nevus
- Psoriasis
- Rosacea
- Melanoma
- Warts
- Skin Cancers
- Basal Cell Cancer
Locations Where I Practice
6100 North Hamilton Road
Westerville, OH 43081
614-814-8100
in Outpatient Care New Albany
6100 North Hamilton Road
3rd Floor, Suite 3A
Westerville, OH 43081
614-293-1707
Please note: Not all physicians schedule patients at each listed location.
Education and Training
Education History
Medical School
Vanderbilt University School of Medicine, Nashville, TN
8/1/1993 - 5/30/1997
Internship
Stanford Hospital and Clinics, Stanford, CA
6/1/1997 - 6/30/1998
Residency
Ohio State University Wexner Medical Center, Columbus, OH
7/1/1998 - 6/30/2000
Residency
Ohio State University Wexner Medical Center, Columbus, OH
7/1/2000 - 6/30/2003
Board Certification
American Board of Dermatology
8/11/2003
Academic Information
My Department
Dermatology
My Division
Dermatology
Reviews
The overall patient satisfaction rating is an average of all patient responses to the six doctor communication related questions shown below from the Clinician and Group Consumer Assessment of Healthcare Providers and Systems survey. For additional information about the patient satisfaction survey, please visit our Patient Satisfaction Survey page.
The comments are submitted by patients and reflect their view and opinions. The comments are not endorsed by and do not necessarily reflect the views of Ohio State Wexner Medical Center.
587 Patient Satisfaction Reviews
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Overall
4.9 out of 5
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Explains Things Carefully
4.9 out of 5
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Listens Carefully
4.9 out of 5
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Gives Understandable Instructions
4.9 out of 5
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Knows My Medical History
4.8 out of 5
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Shows Respect
4.9 out of 5
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Time Spent Together
4.9 out of 5
Consulting and Related Relationships
At The Ohio State University Wexner Medical Center, we support a faculty member’s research and consulting in collaboration with medical device, research and/or drug companies because a faculty member’s expertise can guide important advancements in the practice of medicine and improve patient care. In order to provide effective management of these relationships, the University requires annual disclosures from all faculty members with external interests related to their University responsibilities.
As of 09/30/2024, Dr. Massick has reported no relationships with companies or entities.
Dr. Masick is always the best. She saw me right away when she had a cancellation.
She is great
She is very thorough. Efficient. She is obviously an experienced practitioner!
Dr Massick is Excellent. Knowledgeable and listens.
Dr Massick is the best
Everything was excellent.
Doctor was busy but she did listen and clearly explained the action taken and future prognosis. She was expedient but competent in her actions.
Always attentive and thorough in performing whole body exam. Also clearly explains any conditions being trested
Excellent attentive conversant and on her game as always!!
As always, wonderful comprehensive exam and care; very prompt follow-up
Dr. Massick is a wonderful doctor. Have been with her for years and happy that she's my provider.
Dr. Massick is very knowledgeable and thorough and answered all of my questions.
Wonderful as always and takes her time explaining the treatment
Answered all my questions.
Dr. Massick is absolutely first-rate in every respect
She is very knowledgeable, explains everything she is doing, very attentive, friendly.
Dr Massick is a very pleasant cheerful and upbeat person. She is a pleasure to be around
Dr Massick is very thorough, professional, yet personable
Very good
Dr. Massick is always professional and clearly explains everything and answers all my questions
Dr Massick continues to go above and beyond to help me with my current diagnosis and monitoring my care. She has been an advocate for me since I became her patient years ago. I appreciate her so much.
Dr Massick has been excellent for years for me, which is why I continue to see her.
She was frendly and professional
Excellent ex
Dr Massive is great
Dr. Massick listens to questions and concerns and provides clear, concise answers
Everything was great
Dr. Massick is so efficient & personable.
Excellent Doc, friendly, efficient. The best physician I have ever had in my lifetime.
I appreciate how Dr. Massick explains everything and she knows my history. She makes me feel very comfortable during my visits and I feel she cares about all of my questions and concerns and makes me feel like I am her only patient at the time. I leave my appointments with her feeling confident in my care.
Dr. Massick is simply the BEST!
Dr. Massick is always aware of my health history, concerns and particular dermatological health.
Excellent physician
Very thorough and competent.
All good
Dr. Massick provided the best and thorough examination I have had in years. I truly appreciate it (and I told her that as well). I am very grateful for the care.
Very thorough
Excellent!
Dr. Massick is the absolute best!
Dr. Massick was great, took time to give a extensive exam for a new patient
Excellent care as usual
Thorough and efficient
Excellent. Could not ask for a better experience
Dr Massick has a very pleasant manner. She explains everything she is doing and made me feel very comfortable.
Quick and efficient
Was concerned for my needs and preferences, for example, wearing a mask to protect me.
All good
Dr. Massick is the best.
Knowledgeable
Dr. Massick is the best!!
Dr massick is a fantastic Dr.! She has helped my entire family and we are fortunate to have her as our Dr.
Super Goat
Excellent
Very thorough and wonderful personality
All good
Dr Massick is outstanding in every way possible, always remembering details specific to my health. She is an excellent respectful listener and practitioner, choosing the most suitable treatment for every instance and explaining thoroughly everything that's vital to know. She personalizes treatment and is concerned with being cost effective for patients. My chart messages are always prompt and detailed and seem to come from Dr Massick herself. She even offered to put on a mask when she noted that I was wearing one out of an abundance of caution. She is truly an exceptional doctor.
All good
Wonderful.very easy to talk to and very professional.
She is the best ..top shelf
Dr. Massick is always encouraging and patient with my many concerns
All good
Excellent Dr capable, through and easy to talk to
We have highest regard and experience with our physician
On time, thorough & caring
Dr Massick comes in with a smile and friendly talk. She asks questions and lets me easily ask questions with an explanation of her decisions. I didn't feel rushed and felt my exam covered me head to toe. Always appreciative of her ways.
Very polite and knowledgeable
Happy to see doctor. She is alway kind and concerned about myself and family. Always takes care of my needs.
She is always friendly and connects with me before starting the exam.
Very friendly and helpful. Takes the time to talk and explain what she will do. She does a great job!
Dr Massick is a very caring & competent provider
Dr Massick is always friendly, concerned and knowledgeable
Excellent, clear communication
Dr Massick is a wonderful doctor. Could not recommend her enoughThis time the appointment felt a bit rushed to me.
I only see this doctor once a year, but she always remembers not only my health issues, but ask about my family.
Excellent! Even offered to mask since we were wearing them!!
Dr. Massick is a wonderfully caring person and I always have the utmost confidence in her care!!!!!
I love seeing Susan Massick ! She's a ray of sunshine and takes very good care of my skin.
Outstanding!
My visit was timely, helpful and I was very pleased with my doctors care. She always goes above and beyond.
Top notch experience. Friendly, knowledgeable, professional
Dr. Susan Massick is clearly an outstanding doctor. She is experienced, efficient, informative and kind. Dr. Massick presented as an experienced dermatologist and conducted the necessary procedures in a reassuring manner. I think the bottom line is what I saw and felt was Dr. Massick knows the tools of dermatology and wields them with the confidence of an experienced practitioner.
Excellent care
Good
I did not feel the doctor was as thorough as she should have been in doing a full body exam.
Dr. Massick was very good at informing me of my options for care and providing care
Dr. Massick is simply an outstanding physician and person and I look forward to seeing her and going over any of my skin care problems. She is observant, patient, articulate and never makes me feel as though she is hurrying to get through or finished. She is top notch!!!!!
Good
Explained moles and etc I have and that there is no present concern
Dr Massick has always been an excellent provider. She is a very caring, knowledgeable doctor. I have total trust in her ability to handle my cancer needs.
Very professional. Excellent doctor.
Professional & friendly
All good, as always. She seems to understand what might be of most concern and addresses those issues even without my asking.
I felt a little rushed at times but overall, it was a great visit.
Thorough & clear
No bad experience so far.
Professional, personable, caring and very nurturing, observant and responsive
Dr Massick is great--friendly, very knowledgeable, explains things well.
Good
Limited willingness to discuss my concerns. Quick to brush off areas of concern as nothing to do about that, attributed everything to sun damage (including areas of torso with no exposure to sun).
Very satisfied
Professional,pleasant,good explanations
Dr. Massick listened to what I had to say
No bad experience
Dr. Massick is so great. She's knowledgeable, caring, and listens well. I couldn't be happier with her.
She is amazing - very thorough. Spends time with each patient
Dr Massick is always informative and concerned.
Dr. Massick is the best! She takes her time, ensures I understand treatment, always professional and I feel like she cares for me personally.
Very professional. Answered all questions
Dr. Massick listened to my concerns and she provided recommendations that were easy to understand. I left the appointment feeling that all my questions were answered and all my concerns were addressed.
Dr. Massick is always so kind. She is responsive to questions and listens to understand. I appreciate that she takes my overall health into consideration when developing my treatment plan.
Went well
Dr Massick is very good at explaining what she sees in my overall skin check. She also gave me information for what I need to look for in areas of concern.
The doctor was excellent, very careful, and very thorough.
Great service always
It all proceeded like clockwork.
Same. Very professional, knowledgeable and knew what she needed to help me.
Love Dr. Massick - she's thorough, remembers my history, efficient with time and open to any questions I have.
Dr. Massik gave me a very thorough and complete body check which is what I came for.
Knowledgeable and offers time for clarification and questions
Very Good!
Explained everything completely and informed me of what to expect.
Everyone at Dr Massick office is very friendly and helpful
She's the best. She remembered stories about my travels and my husband's and asks questions about any recent or upcoming travels. I feel she really knows me and cares about my well-being.
Always spends all the time we need to answer questions and share her assessment and recommendations.
None, very professional
Dr. Massick is too good, I had to wait 6 moths to see her, well worth it!
Very friendly, knowledgeable and attentive.
Pleasant, thorough, professional, kind
Warm, compassionate, professional and knowledgeable
Love Dr Massick. Only complaint is how hard it is to get in to see her as a new patient.
She is a terrific Dr and great about explaining and letting me know the next steps.
Dr. Massick is very thorough and caring. She listens to my concerns and answers all my questions. Dr. Massick care Is great. I travel 70miles one way for her expertise.
Thorough exam and told me to call any time I had a problem
She's ALWAYS friendly and compassionate.
Very good listener and answers I understand
Very knowledgeable and professional
Dr. Massick is an excellent dermatologist. She is well informed, does not waste time but she listens carefully and I do not feel rushed if there is something important that we need to discuss or understand.
Listens, remembers personal things about me, explains things well
Great experience, very kind, listened well and explained everything Thoroughly and answered any questions I had
Very thorough and attentive
Love Dr Massick!
Great.
Very courteous listened all my needs and explained everything it was necessary.
Dr Massick outstanding care and attention. Shows general concern and interest in my health and concerns.
Dr. Massick is a great doctor. She is very easy to talk to about your concerns and she listens . Explanations are very easy to understand.
Courteous and professional and thorough.
Excellent service
Susan Massick is amazing!! Knowledgeable, kind, great interpersonal skills and invests to make her patient fell good and understand their situation. She was very generous to let me know how I could reach her if I needed. Simply the best!!!
Excellent knowledge complete explanation of health concern. Explained what to expect and already getting better thanks to Dr Messick
All good
Open l, empathetic knowledgeable
Outstanding services provided!
All positive.
Care provider is attentive, professional, and efficient.
Excellent
Friendly, thorough, personable and concerned about my health.
Very friendly and thorough
The first time I met this provider like a year ago I felt like my appointment was rushed & she left the room before I had a chance to ask my questions. But I think there might have been some communication issues with her assistant. This time was much better!
The BEST; very thorough
She's amazing, listens to my questions and is always helpful
Listened to my concerns and took time to explain everything that I needed to know
She has given me the best care any of my providers at OSU. She's exceptionally Intelligent.
Very efficient an thorough
Excelent
I have been seeing Dr. Massick for many years now for my skin issues skin cancer and eczema. I usually see her twice a year. I have always have been happy with Dr. Massick.
Dr. Massick is excellent. Her expertise, ability to communicate, and attention to personal care are excellent.
She is easy to talk to and concerned about my skin care needs.
She is excellent
She was very interested in all of the places on my skin and explained why she did what she was doing. It was a very thorough exam.
Professional, caring, good listener and question answerer.
Dr. Massick is kind, thorough, knowledgable and excellent in explaining a problem. I feel I get the best care from her! You do not feel rushed.
Dr Massick was very caring and answered all of my questions.
Dr Massick is amazing!!! I have referred many friends and family to her. She always gives a thorough exam and is truly concerned about my family
Dr Massick is an excellent clinician. She is very friendly and remembers my personal history from a year ago! We need more clinicians like Dr Massick.
Very knowledgeable and very helpful and listen to my concerns and explained everything to me.
Dr. Massick is very good and listens to your concerns. She spends the time with you and doesn't rush through your appointment.
My provider is extremely kind and concerned about my welfare.
Dr Massick is very knowledgeable. She is also the nicest doctor I have ever gone to!
Dr. Massick is as good as advertised
Outstanding doc, absolutely among the very best providers.
Articulate and knowledgeable
Wry good service
Dr Massick is consistently a great dermatologist. She is always prompt, friendly, spends as much time as I need, and instills confidence with her knowledge.
There is not a better care provider than Dr. Massick. She is the best.
Always listens, gives good, sensible answe4s to questions
Good
I have been seeing Dr. Massick for years and she is wonderful! She gets me in last minute when I have an urgent need, and is very responsive to osu my chart messages. She always makes sure my appointment and my elderly Mom's appointments are back to back. I feel 100% confident in her examinations of me, and in her treatment plans for me (and my Mom). She is the best dermatologist!!
Dr. Massick is wonderful. She is so caring and thorough. She remembered things I told her about my life a year ago. She really gets to knowHer patients. She is not judgmental. I am a person that spends a lot of time in the sun and typically a dermatologist will be negative about it. Dr. Massick understands my lifestyle and offers the best ways to protect myself while still enjoying the things I like to do. She really is a caring doctor. She really has the best bedside manner anyone could ask for.
Dr. Massick and her staff are amazing. She is very clear in explaining things and always answers my questions.
The Doctor was thorough, friendly and upbeat. She gave clear explanations and directions.
Dr. Massick is the best. Always very professional and at the top of her game.
All good!
Very rushed. Talked fast and made a comment she was surprised I didn't figure out my condition on my own.
Dr . Masick has been my dermatologist for at least the past ten yeas and I have been very pleased with her care and professionalism
Very attentive to detail. Committed to follow-up. Collaborative with other providers
Very professional approach, good listener, excellent clinician.
Dr. Masick has always been well informed of my health and remembers to check on areas that have been a concern. She doesn't ever miss a beat.
She's terrific. Previously saved my life identifying melanoma early and getting it addressed. This visit was a follow-up post surgery.
Always professional. Always on track with my needs.
Dr. Massick is awesome!
Very professional, very courteous, took plenty of time with me.
She is highly regarded in every wayhave seen her a long time.
Friendly
Thorough,knowledgeable and friendly.
Dr was very professional, courteous and informative. Very pleasant.
Very thorough, very knowledgeable.
Dr. Massick is smart, experienced, caring and personable. I really respect and like her.
All good.
Dr. Massick is top notch. She explains things well, orders necessary medications, and asks If I understand everything.
She is accommodating to particular circumstances that needs attention in scheduling.
Dr Massick is the BEST
Seemed to be in a real hurry to move on the her next patient.
Very thorough & professional.
He takes the process of the visit and explains it clearly & thoroughly.
Very good, understood questions and gave answers/suggestions.
Excellent care provider.
Knowledgeable and confident. A perfect combination
Friendly attitude.
It was a very positive and compassionate and informative mtg
Dr. Massick always does a thorough & professional job -
I adore Dr. Massick. She has the best bedside manner. I tell everyone about her!