Susan Massick, MD
Physician, Associate Professor
Dermatology
Make an appointment
614-293-1707
Accepting new patients
Conditions and expertise
- Basal Cell Cancer
- Skin Cancers
- Warts
- Melanoma
- Rosacea
- Skin Moles
Locations
- Outpatient Care New Albany
Academic information
Department: Dermatology
About
- Gender
- Female
Biography
I’m a dermatologist at The Ohio State University specializing in General Dermatology. My main areas of interest include acne, eczema, psoriasis, moles and skin cancers. It is a true privilege to care for adult and pediatric patients and address their dermatologic concerns. Every day brings new challenges, interesting disease presentations and opportunities to help my patients.
I’ve been a Buckeye since 1998 when I arrived to complete an Internal Medicine residency followed by a Dermatology residency. I joined the faculty in 2007, and I love everything about The Ohio State University. I’m so thankful to work with incredible faculty and staff at a wonderfully vibrant and innovative medical center. I’m blessed to teach medical students and residents, and honored to be training the next generation of aspiring dermatologists as an associate professor of Internal Medicine.
I’m an advocate for women faculty at the Ohio State College of Medicine, where I am the co-chair for the Women in Medicine and Science (WIMS) Advocacy Committee, which focuses on promoting gender equity and improving women faculty advancement and career development. I also serve on the Ohio State College of Medicine’s Admissions Committee and on the Editorial Committee of the national Women’s Dermatologic Society. In addition to my clinical work and teaching responsibilities, I am active in community engagement with community outreach in skin cancer awareness and free skin cancer screenings.
Born and raised in Nashville, Tennessee, I have called Ohio my home for the last 20 years. In my free time, I enjoy spending time with my husband and two kids and cheering on the Buckeyes in every sport.
Highlights
- Named to Castle Connolly's Regional Top Doctors list
- Rated in the top 10 percent of physicians in the nation for patient satisfaction, 2017, 2019
Conditions and expertise
- Acne Vulgaris
- Atopic Dermatitis
- Basal Cell Cancer
- Dermatology
- Melanoma
- Moles
- Nail Diseases
- Psoriasis
- Rosacea
- Skin Cancers
- Skin Care
- Skin Moles
- Warts
Locations
Please note: Not all physicians schedule patients at each listed location.
Credentials
Education
- Residency - Dermatology
- Ohio State University Wexner Medical Center, Columbus, OH, United States
7/1/2000 - 6/30/2003 - Residency - Internal Medicine
- Ohio State University Wexner Medical Center, Columbus, OH, United States
7/1/1998 - 6/30/2000 - Internship - Internal Medicine
- Stanford Hospital and Clinics, Stanford, CA, United States
6/1/1997 - 6/30/1998 - Doctor of Medicine (MD)
- Vanderbilt University School of Medicine, Nashville, TN
8/1/1993 - 5/30/1997
Certifications
-
American Board of Dermatology
8/11/2003 -
American Board of Internal Medicine
8/22/2000
Ratings and reviews
The overall patient satisfaction rating is an average of all patient responses to the six doctor communication related questions shown below from the Clinician and Group Consumer Assessment of Healthcare Providers and Systems survey. For additional information about the patient satisfaction survey, please visit our Patient Satisfaction Survey page.
The comments are submitted by patients and reflect their view and opinions. The comments are not endorsed by and do not necessarily reflect the views of Ohio State Wexner Medical Center.
662 Patient Satisfaction Reviews
Patient Comments
Consulting and Related Relationships
At The Ohio State University Wexner Medical Center, we support a faculty member’s research and consulting in collaboration with medical device, research and/or drug companies because a faculty member’s expertise can guide important advancements in the practice of medicine and improve patient care. In order to provide effective management of these relationships, the University requires annual disclosures from all faculty members with external interests related to their University responsibilities.
As of 11/3/2025, Dr. Massick has reported no relationships with companies or entities.
Dr. Massick is wonderful. She takes her time, answers questions, is thorough in her examinations.
Very good
The dermatologist took time to discuss the medication prescribed for a skin condition I have.
Very good and attentive
Dr Massick is great! Knowledgeable, caring, and patient
Dr Massick is always very pleasant & efficient. My wait was longer than usual due to a busy clinic.
All good
Very good
She was very informative and carful in explaining things to me
Dr.Massick has been amazing! She understands everything I'm going through & seems to truly want to help.
The experience was great
Prodessional,friendly, excellent explanations
My provider is very thorough, and she explained my concerns In a manner that I understood.
Outstanding
Physician is alway kind and caring, very thorough with exam and tells me everything that she is going to do before doing it. Gives clear explanation and was accommodating to fit in a quick procedure so I didn't have to come back.
She answered all my questions in detail and was very respectful when examining my body.
They have always very good
The entire appointment was good.
Very well versed in the dermatology profession.
She is amazing! Her professionalism is top notch. She is patient, provides detailed information and ensures all questions are answered.
Excellent, Caring, Explained procedure in detail.
All good
Dr. Massick is always fantastic
Absolutely first rate doctor Experience could not have been better
Very professional, knowledgeable and understanding
Smart and cares about me
My absolute favorite. Dr. Massick is who I recommend to all of my friends and family. She is so knowledgeable and does a great job of making me feel comfortable when she is checking sensitive parts of my skin.
Dr. Massick is very good. She answers all my questions and I never feel rushed during my visits. I really like her and the care she gives me. That's why I drive 70 miles one way to see her.
My doctor listens very well and give attention to issue of my concern. She explains what she is doing & why. I am glad Dr Massick is my doctor!
Dr. Massick is superb
Awesome
Efficient & professional & pleasant
Dr. Massick was excellent. Explained clearly everything she was doing while removing cyst.
Dr Massick is very thorough when giving skin/scalp exam.
Outstanding. Explained things clearly, answered questions, and wore a mask when asked.
She was efficient and thorough but still listened and helped with explaining the treatment plan
She gave a thorough examination, was easy to understand and answered questions thoroughly.
20-year patient and never a disappointment.
Always good - I have an annual check up
Dr. Massick was very pleasant and thorough
I had a concern about a spot on my wife's face that I shared with Dr. Massick and she took the time to look at the spot.
Excellent and thorough
Dr. Massick is the BEST!
Susan Massick is the best doctor/derm I have ever had
First time meeting this physician. Very thorough and helpful
The doctor fit me in quickly.
She was focused, asked pertinent questions and passed this information on to my Doctor.
She is an outstanding doctorvery knowledgeable, thorough, friendly/personable!
Dr. Massick and her staff were thorough and concerned, even though my chief symptom turned out to be totally benign.
Excellent care and kind/compassionate
Excellent care.
Very through.
She was great.
Superb
Totally satisfied with my provider. I travel about 78 miles one way and know I'm getting the best care.
Kind, experienced, Friendly, Explanatory of the procedure.
Good
My care has always been outstanding
Very good experiences, including being professional and thorough.
Very good.
Very caring
She is SO knowledgeable and always welcoming.
Likewise, Dr. Massick was kind, personable, knowledgeable, professional, helpful and caring.
Excellent
Dr Massick had me watch a suspicious spot on my back. She scheduled a follow up so we could determine whether it was problematic, which it was not. She is very thorough, careful and compassionate.
Attentive, caring, professional
Wonderful as usual
Listens carefully
Excellent care and always easy to talk with and ask questions
Excellent communication skills and knowledge
Dr. Massick is an amazing provider - skilled and courteous.
Very good
All good
Thorough and compassionate care
Always efficient and knowledgeable. Very personable and friendly. My favorite doctor.
It's all been good
Great
This provider is excellent. I trust her and she is friendly and competent and puts me at ease.
Dr. Massick is very caring.
My Provider is professional, knowledgeable and very caring. She is awesome.
No issues..very polite..concerned
Professional and caring
My care provider is a pioneer in her field. She is an accomplished doctor with a great bedside manner.
Excellent
No bad experiences. Pleasant experience overall
Very easy to talk to. Very respectful during the exam
Pleasant, personable and professional
Well informed and very professional in her care. She is an excellent physician. Clone her.
She is very personable and knowledgeable. Very caring towards my daughter
Dr. Masick is always the best. She saw me right away when she had a cancellation.
She is great
She is very thorough. Efficient. She is obviously an experienced practitioner!
Dr Massick is Excellent. Knowledgeable and listens.
Dr Massick is the best
Everything was excellent.
Doctor was busy but she did listen and clearly explained the action taken and future prognosis. She was expedient but competent in her actions.
Always attentive and thorough in performing whole body exam. Also clearly explains any conditions being trested
Excellent attentive conversant and on her game as always!!
As always, wonderful comprehensive exam and care; very prompt follow-up
Dr. Massick is a wonderful doctor. Have been with her for years and happy that she's my provider.
Dr. Massick is very knowledgeable and thorough and answered all of my questions.
Wonderful as always and takes her time explaining the treatment
Answered all my questions.
Dr. Massick is absolutely first-rate in every respect
She is very knowledgeable, explains everything she is doing, very attentive, friendly.
Dr Massick is a very pleasant cheerful and upbeat person. She is a pleasure to be around
Dr Massick is very thorough, professional, yet personable
Very good
Dr. Massick is always professional and clearly explains everything and answers all my questions
Dr Massick continues to go above and beyond to help me with my current diagnosis and monitoring my care. She has been an advocate for me since I became her patient years ago. I appreciate her so much.
Dr Massick has been excellent for years for me, which is why I continue to see her.
She was frendly and professional
Excellent ex
Dr Massive is great
Dr. Massick listens to questions and concerns and provides clear, concise answers
Everything was great
Dr. Massick is so efficient & personable.
Excellent Doc, friendly, efficient. The best physician I have ever had in my lifetime.
I appreciate how Dr. Massick explains everything and she knows my history. She makes me feel very comfortable during my visits and I feel she cares about all of my questions and concerns and makes me feel like I am her only patient at the time. I leave my appointments with her feeling confident in my care.
Dr. Massick is simply the BEST!
Dr. Massick is always aware of my health history, concerns and particular dermatological health.
Excellent physician
Very thorough and competent.
All good
Dr. Massick provided the best and thorough examination I have had in years. I truly appreciate it (and I told her that as well). I am very grateful for the care.
Very thorough
Excellent!
Dr. Massick is the absolute best!
Dr. Massick was great, took time to give a extensive exam for a new patient
Excellent care as usual
Thorough and efficient
Excellent. Could not ask for a better experience
Dr Massick has a very pleasant manner. She explains everything she is doing and made me feel very comfortable.
Quick and efficient
Was concerned for my needs and preferences, for example, wearing a mask to protect me.
All good
Dr. Massick is the best.
Knowledgeable
Dr. Massick is the best!!
Dr massick is a fantastic Dr.! She has helped my entire family and we are fortunate to have her as our Dr.
Super Goat
Excellent
Very thorough and wonderful personality
All good
Dr Massick is outstanding in every way possible, always remembering details specific to my health. She is an excellent respectful listener and practitioner, choosing the most suitable treatment for every instance and explaining thoroughly everything that's vital to know. She personalizes treatment and is concerned with being cost effective for patients. My chart messages are always prompt and detailed and seem to come from Dr Massick herself. She even offered to put on a mask when she noted that I was wearing one out of an abundance of caution. She is truly an exceptional doctor.
All good
Wonderful.very easy to talk to and very professional.
She is the best ..top shelf
Dr. Massick is always encouraging and patient with my many concerns
All good
Excellent Dr capable, through and easy to talk to
We have highest regard and experience with our physician
On time, thorough & caring
Dr Massick comes in with a smile and friendly talk. She asks questions and lets me easily ask questions with an explanation of her decisions. I didn't feel rushed and felt my exam covered me head to toe. Always appreciative of her ways.
Very polite and knowledgeable
Happy to see doctor. She is alway kind and concerned about myself and family. Always takes care of my needs.
She is always friendly and connects with me before starting the exam.
Very friendly and helpful. Takes the time to talk and explain what she will do. She does a great job!
Dr Massick is a very caring & competent provider
Dr Massick is always friendly, concerned and knowledgeable
Excellent, clear communication
Dr Massick is a wonderful doctor. Could not recommend her enoughThis time the appointment felt a bit rushed to me.
I only see this doctor once a year, but she always remembers not only my health issues, but ask about my family.
Excellent! Even offered to mask since we were wearing them!!
Dr. Massick is a wonderfully caring person and I always have the utmost confidence in her care!!!!!
I love seeing Susan Massick ! She's a ray of sunshine and takes very good care of my skin.
Outstanding!
My visit was timely, helpful and I was very pleased with my doctors care. She always goes above and beyond.
Top notch experience. Friendly, knowledgeable, professional
Dr. Susan Massick is clearly an outstanding doctor. She is experienced, efficient, informative and kind. Dr. Massick presented as an experienced dermatologist and conducted the necessary procedures in a reassuring manner. I think the bottom line is what I saw and felt was Dr. Massick knows the tools of dermatology and wields them with the confidence of an experienced practitioner.
Excellent care
Good
I did not feel the doctor was as thorough as she should have been in doing a full body exam.
Dr. Massick was very good at informing me of my options for care and providing care
Dr. Massick is simply an outstanding physician and person and I look forward to seeing her and going over any of my skin care problems. She is observant, patient, articulate and never makes me feel as though she is hurrying to get through or finished. She is top notch!!!!!
Good
Explained moles and etc I have and that there is no present concern
Dr Massick has always been an excellent provider. She is a very caring, knowledgeable doctor. I have total trust in her ability to handle my cancer needs.
Very professional. Excellent doctor.
Professional & friendly
All good, as always. She seems to understand what might be of most concern and addresses those issues even without my asking.
I felt a little rushed at times but overall, it was a great visit.
Thorough & clear
No bad experience so far.
Professional, personable, caring and very nurturing, observant and responsive
Dr Massick is great--friendly, very knowledgeable, explains things well.
Good
Limited willingness to discuss my concerns. Quick to brush off areas of concern as nothing to do about that, attributed everything to sun damage (including areas of torso with no exposure to sun).
Very satisfied
Professional,pleasant,good explanations
Dr. Massick listened to what I had to say
No bad experience
Dr. Massick is so great. She's knowledgeable, caring, and listens well. I couldn't be happier with her.
She is amazing - very thorough. Spends time with each patient
Dr Massick is always informative and concerned.
Dr. Massick is the best! She takes her time, ensures I understand treatment, always professional and I feel like she cares for me personally.
Very professional. Answered all questions
Dr. Massick listened to my concerns and she provided recommendations that were easy to understand. I left the appointment feeling that all my questions were answered and all my concerns were addressed.
Dr. Massick is always so kind. She is responsive to questions and listens to understand. I appreciate that she takes my overall health into consideration when developing my treatment plan.
Went well
Dr Massick is very good at explaining what she sees in my overall skin check. She also gave me information for what I need to look for in areas of concern.
The doctor was excellent, very careful, and very thorough.
Great service always
It all proceeded like clockwork.
Same. Very professional, knowledgeable and knew what she needed to help me.
Love Dr. Massick - she's thorough, remembers my history, efficient with time and open to any questions I have.
Dr. Massik gave me a very thorough and complete body check which is what I came for.
Knowledgeable and offers time for clarification and questions
Very Good!
Explained everything completely and informed me of what to expect.
Everyone at Dr Massick office is very friendly and helpful
She's the best. She remembered stories about my travels and my husband's and asks questions about any recent or upcoming travels. I feel she really knows me and cares about my well-being.
Always spends all the time we need to answer questions and share her assessment and recommendations.
None, very professional
Dr. Massick is too good, I had to wait 6 moths to see her, well worth it!
Very friendly, knowledgeable and attentive.
Pleasant, thorough, professional, kind
Warm, compassionate, professional and knowledgeable
Love Dr Massick. Only complaint is how hard it is to get in to see her as a new patient.
She is a terrific Dr and great about explaining and letting me know the next steps.
Dr. Massick is very thorough and caring. She listens to my concerns and answers all my questions. Dr. Massick care Is great. I travel 70miles one way for her expertise.
Thorough exam and told me to call any time I had a problem
She's ALWAYS friendly and compassionate.
Very good listener and answers I understand
Very knowledgeable and professional
Dr. Massick is an excellent dermatologist. She is well informed, does not waste time but she listens carefully and I do not feel rushed if there is something important that we need to discuss or understand.
Listens, remembers personal things about me, explains things well
Great experience, very kind, listened well and explained everything Thoroughly and answered any questions I had
Very thorough and attentive
Love Dr Massick!
Great.
Very courteous listened all my needs and explained everything it was necessary.
Dr Massick outstanding care and attention. Shows general concern and interest in my health and concerns.
Dr. Massick is a great doctor. She is very easy to talk to about your concerns and she listens . Explanations are very easy to understand.
Courteous and professional and thorough.
Excellent service
Susan Massick is amazing!! Knowledgeable, kind, great interpersonal skills and invests to make her patient fell good and understand their situation. She was very generous to let me know how I could reach her if I needed. Simply the best!!!
Excellent knowledge complete explanation of health concern. Explained what to expect and already getting better thanks to Dr Messick
All good
Open l, empathetic knowledgeable
Outstanding services provided!
All positive.
Care provider is attentive, professional, and efficient.