When you sign up for text messages from The Ohio State University Wexner Medical Center, you are signing up to receive text messages related to your relationship with The Ohio State University Wexner Medical Center and its affiliates: Adena Health System, Avita Health System, Heart of Ohio, Hocking Valley Community Hospital, LifeCare Alliance, Madison Health, Memorial Health, and Mercer Health. These may include:
Short Code 32493:
· Billing notifications
· Updates or requests related to your visits
· Information related to your MyChart account
· One-time passcode
· Prescription reminders
Short Code 42832
· Service Line and care related updates
You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using MyChart or text HELP to the short code for instructions.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at 1-866-966-6975 or email: MyChartTechSupport@osumc.edu.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.
For more information about The Ohio State University Wexner Medical Center’s privacy practices please visit our Privacy Policy page.