We’re committed to giving you the latest in healthcare technology. Learn about new MyChart features and enhancements designed to improve your experience.
August 2026 - Updates for all patients
We’ve made improvements to MyChart, including a personalized homepage, enhanced security with passkey login and medications messaging made easier.
Your homepage, personalized
Your MyChart homepage has two new areas to help you find health details faster:
- Today’s Visits: See your scheduled office visits, video visits and hospital stays. You can also view upcoming visits to other health systems you’re connected with.
- For You: Find your daily tasks if you’re in a care program for an upcoming surgery, pregnancy or a medical condition.
Visit the MyChart Learning Library to personalize your MyChart experience.
Learn how to make MyChart work best for you. Watch the short “Personalize MyChart” video in the Learning Library, under Menu > Resources. Captions are available in English and Spanish.
Improved security, passkey login is available
Log in faster and keep your account safe with a passkey. Passkeys let you log in with face ID, fingerprint or a PIN instead of typing a password.
How to use it: Update your Ohio State MyHealth app or MyChart app to version 11.6. Open the app and visit the Account Settings page to set up your passkey.
Tell us if the medications you’re taking have changed
Save time at your next visit by updating your medication list before you arrive. During online check-in, you can remove old medicines, add new ones and leave notes for your care team.
Reporting new medications made easier
Keep your medicine list accurate so your care team knows what you take. When you search for a medicine in MyChart, you can quickly pick its form and strength.
Where to find it: Check in online for your upcoming appointment and review the Medications section.
Invite friends and family to view updates when a loved one is in the hospital
Keep loved ones informed and supported during a hospital stay. You can send email invites so family can view progress updates and send digital cards. They don’t need full access to your account to see these updates.
How to use it: Open the Ohio State MyHealth app or MyChart app (version 11.6 or higher) and use the Friends & Family feature in Sharing HUB to send an invite.
Access information during an Emergency Department visit
Follow your Emergency Department visit in real time from your phone or tablet using a web browser or the Ohio State MyHealth mobile app. View information about your evaluation, treatment, lab tests, imaging exams, procedures and medications from your health feed
Where to find it: Log in to your MyChart account on your phone or hospital-provided tablet during your visit and select “Your Current Visit.”
Stay informed with during a hospital stay
Find your care details on demand right from your phone using a web browser or the Ohio State MyHealth mobile app. You can check your daily schedule, learn about your care team, lab test results, procedures, and medications.
Where to find it: Log in to your MyChart account on your phone or hospital-provided tablet during your visit and select “Your Hospital Stay.”
Fitbit and Withings integrations have changed
If your provider asks you to track your health data, you can keep sending your device readings to MyChart by connecting through Apple HealthKit or Google Health Connect. Your past health entries will still be saved in your account.
How to use it: Go to Track My Health under Menu > My Record in MyChart, choose Apple HealthKit or Google Health Connect and follow the steps to link your device.
August 2026 - Updates for OSUWMC patients only
Improvements to pharmacy messages
Get answers about your prescriptions by messaging pharmacy staff directly from your medication list. When they reply, your Message Center shows which medicine the answer is for.
How to use it: If a prescription is flagged in your Medications list, select Message pharmacy next to the item.
February 2026 - Updates for all patients
Action for iPhone users
If you’ve updated to Apple’s new iOS 26, you may not receive important messages or calls from your healthcare team any longer unless we’re saved in your contacts.
Messages
We’ve added the ability to take bulk actions with multiple conversations from the list in the MyChart Message Center and mark them as read or unread, bookmark them or move them to the Archive folder. Select manage conversations to view bulk action options for your messages.
Visit MyChart > Menu > Communication > Messages.
Share your health information
New educational pages in Sharing HUB will help you understand how to share your medical records with providers you see at other healthcare organizations or with your family members.
As an additional security measure, when you share your health record with someone new they will need to enter your date of birth before they’re provided access to your MyChart account for the first time.
If you’re the parent or guardian of a child under 12 years of age, you’ll no longer automatically lose access to their MyChart account when they turn 13. Your MyChart account permissions shift to admin access until the minor patient completes this form to grant you full access.
Visit MyChart > Menu > Sharing > Sharing Hub.
Billing
If you have a financial balance due, your statements will now be visible on a single page. The minimum payment on your balance is $5. You may also share access to your information for only billing purposes; this person is restricted to view billing information only and will not be able to view your full medical record.
Visit MyChart > Menu > Billing > Billing Summary.
Test results
Tell us when you want to receive your test results. Choose to be notified as soon as results are available, or choose to receive results only after the provider has reviewed them.
Visit MyChart > Menu > My Record > Test Results.
Medications and pharmacies
After requesting a medication refill, you can view the medication name in the Medication Renewal Request message. To find nearby pharmacies go to Manage My Pharmacies.
Visit MyChart > Menu > My Record > Medications.
Personal information
We want to use your correct name and pronouns. Add a preferred name (if different from your legal name) and select your pronouns.
Visit MyChart > Menu > Account Settings > Personal Information.
Care Journeys
Care Journeys bring diagnosis and treatment information together in one place, reducing the need to tracking down details. Oncology patients, and people they share their health information with in MyChart, can now view care team members, visit timelines, lab results, educational resources, research study links and more.
Care Journeys are also available for organ donation, organ transplant, surgery and pregnancy. All Care Journey users can now view events in a calendar format.
Visit MyChart > Menu > My Record > Care Journeys.
February 2026 - Updates for OSUWMC patients only
Mobile app
If you use MyChart on a mobile device, make sure you have the latest version of the Ohio State MyHealth app. For your security, the minimum supported version is 10.3. Download the latest version from the Apple App Store or Google Play Store.