Important updates for Humana Medicaid

Humana has notified The Ohio State University Wexner Medical Center and The James that it’s terminating our network contract. This means that the Wexner Medical Center and The James services, doctors, care teams and hospitals will be out of Humana’s network beginning Thursday, Oct. 1, 2026.

We understand this news may be concerning. Our priority is helping you understand your options so you can continue receiving the care you need with as little disruption as possible.

To continue your care with us, Ohio Medicaid members can change plans during the annual Open Enrollment period in November, and some members may qualify to change plans at other times based on their circumstances. View a list of participating medicaid plans.

Humana made the decision to terminate its contract with The Ohio State University Wexner Medical Center and The James.

We’re disappointed that Humana chose to end our contract. Our focus now is helping patients understand your options and continue receiving care with as little disruption as possible.

This change would apply to Humana Medicaid and Humana Medicare Advantage plans.

If you’re not sure which type of Humana plan you have, you can call the number on the back of your insurance card.

The contract termination takes effect Oct. 1, 2026. At that time, the Wexner Medical Center and The James services, doctors, care teams and hospitals will be out of Humana’s network.

Yes. Please continue keeping all scheduled appointments, tests and procedures. You also do not need to change doctors. You may have received a letter from Humana stating that you have been assigned to a new primary care doctor. However, it is not up to your insurance company to choose your doctor for you or change your current doctors.

By federal law, emergency care is always covered as in-network. 

Nothing changes today, but we encourage you to begin exploring your options.

We’ve identified several resources to help you protect your access to care:

• Choose a new Medicaid plan. Ohio Medicaid members can change health plans during the annual Open Enrollment period in November. Some members may qualify to change plans at other times based on their circumstances. See a list of Medicaid plans we accept.
• Please keep all appointments and procedures you have scheduled and do not delay any routine care.

No. Please keep all scheduled appointments and procedures with the Wexner Medical Center and The James, and do not delay routine care.

Continue seeing your doctor using your Humana insurance through the end of 2026, even after our contract expires. Humana has stated that patients who are currently receiving treatment can continue care with their current doctor for up to 90 days after Oct. 1, when our contract expires. This extended coverage period may help to protect access to your current physician while you wait for your new Medicaid plan to take effect.   

You do not need to change doctors. You may have received a letter from Humana stating that you have been assigned to a new primary care doctor. However, it is not up to your insurance company to choose your doctor for you or change your current doctors. You can continue to see your current Ohio State doctor(s) by:

• Choosing a new Medicaid plan. Ohio Medicaid members can change health plans during the annual Open Enrollment period in November. Some members may qualify to change plans at other times based on their circumstances. See a list of Medicaid plans we accept.
• Continuing seeing your doctor using your Humana insurance through the end of 2026, even after our contract expires. Humana has stated that patients who are currently receiving treatment can continue care with their current doctor for up to 90 days after Oct. 1, when our contract expires. This extended coverage period may help to protect access to your current physician while you wait for your new Medicaid plan to take effect.
• Keeping all scheduled appointments. Continue to attend all appointments, tests and procedures. The Wexner Medical Center and The James remain in network with Humana through Sept. 30, 2026, and you have plenty of options for continued care after that date.

Yes. By federal law, emergency care is always covered as in network. In a true emergency, you may go to any hospital, no matter if they are in your plan’s network or not.

Continue seeing your doctor using your Humana insurance through the end of 2026, even after our contract expires. Humana has stated that patients who are currently receiving treatment can continue care with their current doctor for up to 90 days after Oct. 1, when our contract expires. This extended coverage period may help to protect access to your current physician while you wait for your new Medicaid plan to take effect.

No, Medigap coverage will not be impacted. This change only applies to Medicare Advantage and Medicaid plans.