Humana notified The Ohio State University Wexner Medical Center and The James they are terminating our network contract.
This means the Ohio State Wexner Medical Center and The James services, physicians, care teams and facilities will be out of Humana’s network beginning Thursday, Oct. 1, 2026.
We understand this news may be concerning. Our priority now is helping you understand your options so you can continue receiving the care you need with as little disruption as possible. We know how important it is for you to have access to the high-quality care, physicians and services you depend on at the Wexner Medical Center and The James.
What you need to know
You don’t need to change physicians. If you wish to continue your care with us, you can:
- Choose a new Medicare plan. We participate in Original Medicare as well as more than 30 other Medicare Advantage plans. You can view the list of the insurance plans we accept.
- The Medicare Open Enrollment period is Oct. 15 through Dec. 7. During this period, you can make changes to your Medicare plan if you wish.
- Our partner, Chapter, is a company that provides no-cost counseling to existing and new Medicare patients who need help selecting the right plan to keep their existing doctors. Call 866-571-0136 or schedule an appointment online at askchapter.org/osu.
- Continue seeing your physician using your Humana insurance through the end of 2026 even after our contract expires. Humana has stated that patients who are currently receiving treatment can continue care with their current physician for up to 90 days after Oct. 1, when our contract expires. This extended coverage period may help to protect access to your current physician(s) while you wait for your new Medicare plan to take effect.
- Keep all scheduled appointments, tests and procedures. It’s important to know that the Wexner Medical Center and The James remain in network with Humana through Sept. 30, 2026, and you have plenty of options for continued care after that date.
For more information
We’re here to support you. For any other questions, call our community information line at 866-316-0476, Monday through Friday, 8 a.m. to 5 p.m.
Frequently asked questions (FAQs)
Humana has notified us that it’s terminating our network contract. This means that our services, physicians, care teams and facilities will be out of Humana’s network beginning Thursday, Oct. 1, 2026.
We understand this news may be concerning. Our priority now is helping patients understand their options so they can continue receiving the care they need with as little disruption as possible. We know how important it is for you to have access to the high-quality care, physicians and services you depend on.
To continue your care at the Wexner Medical Center and The James, you can change plans during the Medicare Open Enrollment period, Oct. 15 through Dec. 7. See a list of participating medicare plans.
Humana made the decision to terminate its contract with The Ohio State University Wexner Medical Center and The James.
We’re disappointed that Humana decided to do this. Our focus now is helping patients understand their options and continue receiving care with as little disruption as possible.
This change will apply to Humana Medicare Advantage and Medicaid plans.
If you're not sure what type of Humana plan you have, you can call the number on the back of your insurance card.
The contract termination takes effect Oct. 1, 2026. At that time, our services, physicians, clinicians and facilities will be out of Humana’s network.
Please keep all scheduled appointments and continue receiving care as planned.
Yes. Please continue keeping all scheduled appointments, tests and procedures.
By federal law, emergency care is always covered as in-network.
Nothing changes until Oct. 1, but we encourage you to begin exploring your options.
We’ve identified several resources to help you protect your access to care:
- Choose a new Medicare plan. We participate in Original Medicare as well as more than 30 other Medicare Advantage plans. You can view the list of the insurance plans we accept.
- The Medicare Open Enrollment period is Oct. 15 through Dec. 7. During this period, you can make changes to your Medicare plan if you wish.
- Our partner, Chapter, is a company that provides no-cost counseling to existing and new Medicare patients who need help selecting the right plan to keep their existing doctors. Call 866-571-0136 or schedule an appointment online at askchapter.org/osu.
- Continue seeing your physician using your Humana insurance through the end of 2026, even after our contract expires. Humana has stated that patients who are currently receiving treatment can continue care with their current physician for up to 90 days after Oct. 1, when our contract expires. This extended coverage period may help to protect access to your current physician while you wait for your new Medicare plan to take effect.
- Keep all scheduled appointments, tests and procedures. It’s important to know that we remain in network with Humana through Sept. 30, 2026, and you have plenty of options for continued care after that date.
If you receive your Humana Medicare Advantage plan as part of a retirement package through your employer, you can check with your retirement plan provider. Chapter can also help you assess your options and will collaborate with you as you coordinate your plan changes with your retirement plan team or administrator.
Our priority is helping you understand your options so you can continue receiving the care you need with as little disruption as possible. If you wish to continue care here, there are several options available to you to change your plan during open enrollment.
Chapter can help you assess your options and, in many cases, will collaborate with you as you coordinate your plan changes with your retirement plan team or administrator.
No. Please keep all scheduled appointments and procedures with the Wexner Medical Center and The James physicians and facilities, and do not delay routine care.
Continue seeing your doctor using your Humana insurance through the end of 2026, even after our contract expires. Humana has stated that patients who are currently receiving treatment can continue care with their current doctor for up to 90 days after Oct. 1, when our contract expires. This extended coverage period may help to protect access to your current physician while you wait for your new Medicare plan to take effect.
No. You don’t need to change physicians. If you wish to continue receiving care with your current Wexner Medical Center and James physicians after Oct. 1, you have options.
We’ve identified several resources to help you protect your access to care:
- Choose a new Medicare plan. We participate in Original Medicare as well as more than 30 other Medicare Advantage plans. You can view the list of the insurance plans we accept.
- The Medicare Open Enrollment period is Oct. 15 through Dec. 7. During this period, you can make changes to your Medicare plan if you wish.
- Our partner, Chapter, is a company that provides no-cost counseling to existing and new Medicare patients who need help selecting the right plan to keep their existing doctors. Call 866-571-0136 or schedule an appointment online at askchapter.org/osu.
- Continue seeing your physician using your Humana insurance through the end of 2026, even after our contract expires. Humana has stated that patients who are currently receiving treatment can continue care with their current physician for up to 90 days after Oct. 1, when our contract expires. This extended coverage period may help to protect access to your current physician while you wait for your new Medicare plan to take effect.
- Keep all scheduled appointments, tests and procedures. It’s important to know that we remain in network with Humana through Sept. 30, 2026, and you have plenty of options for continued care after that date.
Yes. By federal law, emergency care is always covered as in network. In a true emergency, you may go to any hospital, no matter if they’re in your plan’s network or not.
Continue seeing your physician using your Humana insurance through the end of 2026, even after our contract expires. Humana has stated that patients who are currently receiving treatment can continue care with their current physician for up to 90 days after Oct. 1, when our contract expires. This extended coverage period may help to protect access to your current physician while you wait for your new Medicare plan to take effect.
No, Medigap coverage will not be impacted. This change only applies to Medicare Advantage and Medicaid plans.