Welcome to the Ohio State COVID-19 Employee Well-Being Resources site, which provides our employees remote access to important COVID information and updates when you cannot immediately access our intranet. The documents are provided for educational and informational purposes only and do not constitute providing medical advice or professional services. All information is meant for use by health care workers.

If you are a patient or member of the general public, please visit our Coronavirus section for information on symptoms, prevention and more.

December Schwartz Center Rounds presentation- COVID-19: Well-Being Resources

View recording

Immediate Support Services/Basic Needs

Employee Resource Center 

The Employee Resource Center (ERC) provides faculty and staff with a safe and confidential way to work directly with a dedicated, full-time social worker to make connections to community resources such as food, shelter and childcare. The center can also assist with urgent food and hygiene needs. Employees can seek the help of the ERC on their own, or a manager or colleague can refer an employee in need to the ERC.

To schedule an appointment, call 614-685-4255 or email employeeresources@osumc.edu

Employee Assistance Program (EAP)

The Ohio State Employee Assistance Program (EAP) offers tools and resources to help address complex issues that can be affecting your mental and emotional well-being. Services including online counseling sessions via video, phone, text or chat. For more information program and services, call 1-800-678-6265 (24 hours/day) or email eap@osumc.edu.

To start a counseling process on-line, access an on-line service request: counseling HERE or work life referrals HERE

For your unit: Pause and Reset 
Provides training on a 5- to 10-minute evidence-based debriefing process to promote colleagues’ safe and healthy transition from work to home after their shift.
 
Identity Theft Protection & Recovery
Complimentary phone consultation with a Fraud Resolution Specialist to assist with restoring identity and credit standing and free Identity Theft monitoring 

Adult/Elder/Caregiver Consultation Services
Resources include consultation on caregiving, insurance, and end-of-life decisions, referrals for in-home care, assisted living, skilled nursing care, and more 

Tess - IMPACT’s Mental Health Chatbot
24/7 mental health chatbot that coaches people through tough times to build resilience, by having text message conversations – similar to texting with a friend or coach. 

Stress, Trauma and Resilience (STAR) Support Line

The Stress, Trauma and Resilience (STAR) team is currently available to provide personal, confidential, one-on-one phone support at 614-293-STAR (7827); a member of the STAR team will respond to all calls within 24 hours. For 24/7 Immediate support, please page 37827 (3-STAR) in WebXchange.

GME Peer Support Services for Residents and Fellows

The Ohio State Psychiatry Residency Program and the Stress, Trauma and Resilience (STAR) Program are available to provide confidential, one-on-one, live support services to Residents and Fellows. Call the GME Peer Support Pager (search GMEPeer in WebXchange) 24/7 or the STAR Support Line (you can request to speak to a resident) 614-293-STAR (7827)

STAR B.E.S.T Peer to Peer support program

B.E.S.T. Peer to Peer Support program - program overview flyer (04/09/20)
B.E.S.T. Peer to Peer Support program - program resources (Internal Access) (4/29/20)

Relationship Based Care Support Pyramid

Despite our best efforts to maintain an optimum level of well-being, challenges may arise requiring additional resources for faculty and staff. This graphic includes support contacts at different levels for Ohio State Wexner Medical Center Staff and Faculty.

View support pyramid (09/29/20)

Spiritual Services: In-House and Telephone Support

There are chaplains in the building who can be paged 24/7 for staff support. We can also talk to you directly if you prefer to call us.

Call our direct "Call a Chaplain 24/7 Staff Support Line” for any staff support needs at 614-688-4196. Any medical center employee can call it; it is staffed 24/7 by an in-house chaplain. The chaplain can provide in-person support or, if needed, support over the phone.

This Call a Chaplain 24/7 Staff Support Phone Line is not meant for patient/family spiritual or emotional support requests. Please use the duty chaplain pagers for urgent or time-sensitive patient/family referrals requests: Page 2500 for The James, 1500 for all UH hospitals, and 1200 for East. See the Department of Chaplaincy One Source Website "Contact Us" and “Meet Our Team” sections on the left side navigation column for all options to contact us for patient/family referrals/requests.

Buckeye Paws

Request a visit to your unit from Brienne, Shiloh & Other 4-Legged Friends. Email BuckeyePaws@osumc.edu

Employee Health

For work-related health services; accident/injury care; immunizations; TB tests; additional health support for faculty and staff. Call  614-293-8146, Located in Suite 201 McCampbell Hall, Hours: Mon-Fri, 7:30am-4:00pm

Bright Horizons

Assistance finding childcare centers, screening for childcare providers, parenting webinars, academic/virtual learning support resources and many other services. 
http://clients.brighthorizons.com/ohiostatehealth

Gabbe Health & Wellness

Focus on improving the well-being of faculty, staff and trainees. New program offerings added monthly. For information, http://onesource.osumc.edu/sites/HealthWellness (internal resource)

Wellness Rounding for your unit: Invite the Gabbe Health & Wellness cart to visit your unit with well-being resources and goodies. To schedule, contact wellness@osumc.edu

Mental Health Resources

Stress, Trauma and Resilience (STAR) Support Line

The Stress, Trauma and Resilience (STAR) team is currently available to provide personal, confidential, one-on-one phone support at 614-293-STAR (7827); a member of the STAR team will respond to all calls within 24 hours. For 24/7 Immediate support, please page 37827 (3-STAR) in WebXchange.

GME Peer Support Services for Residents and Fellows

The Ohio State Psychiatry Residency Program and the Stress, Trauma and Resilience (STAR) Program are available to provide confidential, one-on-one, live support services to Residents and Fellows. Call the GME Peer Support Pager (search GMEPeer in WebXchange) 24/7 or the STAR Support Line (you can request to speak to a resident) 614-293-STAR (7827)

Relationship Based Care Support Pyramid

Despite our best efforts to maintain an optimum level of well-being, challenges may arise requiring additional resources for faculty and staff. This graphic includes support contacts at different levels for Ohio State Wexner Medical Center Staff and Faculty.

View support pyramid (09/29/20)

STAR B.E.S.T Peer to Peer support program

The STAR Brief Emotional Support Team (BEST) program introduces evidence-based techniques that equip professionals to respond effectively in a crisis while also engaging in skills that build resilience to cope with chronic exposure to stress. This peer-support model creates a culture of compassion and helps staff learn how to care for each other in the demanding, difficult, harrowing and crucial work that we do each day. For more information or to register for an in-person training, contact MaryJo.Lee@osumc.edu

B.E.S.T. Peer to Peer Support program - program overview flyer 
B.E.S.T. Peer to Peer Support program - program resources (Internal Access)

Additional Resources:

Coping with grief for frontline providers (04/06/20)

COVID coping tips and resources (04/06/20)

COVID worksheet – creating structure for frontline staff (04/06/20)

How to cope with 'crisis fatigue' (06/11/20)

Normalizing stress reactions in times of crisis (04/06/20)

Sleep hygiene (04/06/20)

Sober Strategies for decompressing at home (04/08/20)

Why feelings of grief and loss are normal during COVID-19 (5/29/20)

Stress management tips for leaders (04/02/20)

Adapting to Change and Coping with Uncertainty (04/08/20)

Discussing COVID-19 with family from clinical perspective (04/08/20)

Radical Acceptance tips for front line responders (04/08/20)

The importance of practicing with compassion (04/06/20)

Social Engagement in the Age of Social Distancing Webinar (05/05/20)

  • Bailey DeBlasis, LISW-S and Claire Sutter, LISW from The Ohio State Wexner Medical Center’s Department of Psychiatry and Behavioral Health provide a webinar with ideas, tips and information on how to stay connected and engaged socially while remaining physically distant.

Ohio State University/External Site Resources

Ohio State Chief Wellness Officer: Health and Wellness Resources

Ohio State Health and Wellness: COVID-19 Wellness Programming, Tips and Resources

Tips for College of Medicine faculty to Stay Well at Home

Ohio State: Wellness App Now Available for Android, iOS

The Ohio State: Wellness app is now available for both Android and iOS devices. This tool to helps students, faculty and staff build healthy habits and connect with support resources at Ohio State and in the community. Download and explore the app on Android and iOS devices.

Spiritual Services

Request Prayer Email Box: You can submit a prayer request to our Chaplain team. The prayers will be checked and prayed for privately every day by a chaplain.