Immediate Support Services/Basic Needs
Employee Resource Center
The Employee Resource Center (ERC) provides faculty and staff with a safe and confidential way to work directly with a dedicated, full-time social worker to make connections to community resources such as food, shelter and childcare. The center can also assist with urgent food and hygiene needs. Employees can seek the help of the ERC on their own, or a manager or colleague can refer an employee in need to the ERC.
To schedule an appointment, call 614-685-4255 or email employeeresources@osumc.edu
Employee Assistance Program (EAP)
The Ohio State Employee Assistance Program (EAP) offers tools and resources to help address complex issues that can be affecting your mental and emotional well-being. Services including online counseling sessions via video, phone, text or chat. For more information program and services, call 1-800-678-6265 (24 hours/day) or email eap@osumc.edu.
To start a counseling process online, choose from the following options:
For your unit: Pause and Reset
Provides training on a 5- to 10-minute evidence-based debriefing process to promote colleagues’ safe and healthy transition from work to home after their shift.
Identity Theft Protection & Recovery
Complimentary phone consultation with a Fraud Resolution Specialist to assist with restoring identity and credit standing and free Identity Theft monitoring
Adult/Elder/Caregiver Consultation Services
Resources include consultation on caregiving, insurance, and end-of-life decisions, referrals for in-home care, assisted living, skilled nursing care, and more
Stress, Trauma and Resilience (STAR) Support Line
The Stress, Trauma and Resilience (STAR) team is currently available to provide personal, confidential, one-on-one phone support at 614-293-STAR (7827); a member of the STAR team will respond to all calls within 24 hours. For 24/7 Immediate support, please page 37827 (3-STAR) in WebXchange.
GME Peer Support Services for Residents and Fellows
The Ohio State Psychiatry Residency Program and the Stress, Trauma and Resilience (STAR) Program are available to provide confidential, one-on-one, live support services to Residents and Fellows. Call the GME Peer Support Pager (search GMEPeer in WebXchange) 24/7 or the STAR Support Line (you can request to speak to a resident) 614-293-STAR (7827)
STAR B.E.S.T Peer to Peer support program
B.E.S.T. Peer to Peer Support program - program overview flyer (04/09/20)
B.E.S.T. Peer to Peer Support program - program resources (Internal Access) (4/29/20)
Relationship Based Care Support Pyramid
Despite our best efforts to maintain an optimum level of well-being, challenges may arise requiring additional resources for faculty and staff. This graphic includes support contacts at different levels for Ohio State Wexner Medical Center Staff and Faculty.
View support pyramid (09/29/20)
Spiritual Services: In-House and Telephone Support
There are chaplains in the building who can be paged 24/7 for staff support. We can also talk to you directly if you prefer to call us.
Call our direct "Call a Chaplain 24/7 Staff Support Line” for any staff support needs at 614-688-4196. Any medical center employee can call it; it is staffed 24/7 by an in-house chaplain. The chaplain can provide in-person support or, if needed, support over the phone.
This Call a Chaplain 24/7 Staff Support Phone Line is not meant for patient/family spiritual or emotional support requests. Please use the duty chaplain pagers for urgent or time-sensitive patient/family referrals requests: Page 2500 for The James, 1500 for all UH hospitals, and 1200 for East. See the Department of Chaplaincy One Source Website "Contact Us" and “Meet Our Team” sections on the left side navigation column for all options to contact us for patient/family referrals/requests.
Buckeye Paws
Request a visit to your unit from Brienne, Shiloh & Other 4-Legged Friends. Email BuckeyePaws@osumc.edu
Employee Health
For work-related health services; accident/injury care; immunizations; TB tests; additional health support for faculty and staff. Call 614-293-8146, Located in Suite 201 McCampbell Hall, Hours: Mon-Fri, 7:30am-4:00pm
Bright Horizons
Assistance finding childcare centers, screening for childcare providers, parenting webinars, academic/virtual learning support resources and many other services.
http://clients.brighthorizons.com/ohiostatehealth
Gabbe Health & Wellness
Focus on improving the well-being of faculty, staff and trainees. New program offerings added monthly. For information, http://onesource.osumc.edu/sites/HealthWellness (internal resource)
Wellness Rounding for your unit: Invite the Gabbe Health & Wellness cart to visit your unit with well-being resources and goodies. To schedule, contact wellness@osumc.edu